Exterro product marketing leaders Fahad Diwan, Bryant Bell, and Robert Bond recap Exterro XChange 2026, Exterro's annual global user conference for eDiscovery, forensics, privacy and compliance professionals, held September 21–23 in Nashville.

Across hundreds of customer conversations, one theme kept surfacing: teams are working to connect eDiscovery, privacy, forensics and compliance as investigations and data requests increasingly cross departments. When evidence moves between tools and teams, its integrity has to hold, and how it was collected, analyzed and shared has to be documented. The discussion covers how legal and forensic teams handle litigation, regulatory requests, suspected breaches and employee misconduct: finding relevant evidence, establishing what happened, where AI speeds that up, and what a practitioner still has to review and verify.

They also discuss Exterro ARMOUR, Exterro's agentic AI technology for legal, forensic and governance work. Rather than answering questions like a chatbot, it plans and carries out multi-step tasks — pulling in the right data and people, and pausing for human sign-off before anything consequential. The conversation covers where that reduces manual work across investigations and data requests, and where it doesn't. Anonymized customer results include document review in a fraud investigation cut from two weeks to about four hours across 200,000 documents, and document review for an HR data subject request cut from 60-plus hours to about three. Across three early adopter customers, teams report roughly 90% efficiency gains on matters and investigations.

For general counsel, legal ops leaders, privacy officers, forensic investigators, and anyone owning data risk across one or more disciplines.

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