The Future of Hospitality
The Future of Hospitality
Podcast Description
In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more - diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry."
Podcast Insights
Content Themes
Engages with topics such as team dynamics, guest experience, and innovative technologies shaping hospitality. Episodes include deep dives into how to build strong hotel teams during crises, celebrity event planning, and the impact of Gen Z on hospitality expectations, all offering actionable strategies for industry leaders.
In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more – diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry.”
Handed millions and a great location, all three pick independent.
Learn where independents still beat the chains and where AI actually belongs.
In this episode Balve Bains interviews Klaus, Frank, and Panagiotis Kalogeridis, three hotel leaders running independent and family-owned properties across Europe.
– Use speed as the independent edge, since a menu or a fix lands faster than any chain can approve
– Recognize that claiming AI is not using AI, as most owners who say they use it have not started
– Place AI in the back of house in revenue, kitchen, and engineering, not the front desk
– Watch distribution as the battlefield, where hidden costs take owners out of the driver's seat
Each leader is handed 10, 15, and 20 million euros and a location, and all three choose independent.
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Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality
Disclaimer
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