Friends with Benefits

Friends with Benefits
Podcast Description
‘Friends with Benefits’ is the essential podcast for rewards and benefits leaders.
Hosted by Carl Chapman and David Duckworth from Ben, each episode brings together top minds in benefits and HR to unpack the latest trends shaping the world of benefits. Think AI, employee engagement, ROI, and more. Expect real talk with industry innovators and bold ideas you’ll want to steal.
If you’re building better benefits, this is the podcast your CPO wishes you’d listen to.
Podcast Insights
Content Themes
The podcast focuses on the complexities of employee benefits, covering themes such as the integration of AI in HR, employee engagement strategies, and the return on investment of benefit programs. Episodes include discussions on topics like mental health investment, the impact of global equity on benefits, and practical strategies for creating personalized benefits offerings.

‘Friends with Benefits’ is the essential podcast for rewards and benefits leaders.
Hosted by Carl Chapman and David Duckworth from Ben, each episode brings together top minds in benefits and HR to unpack the latest trends shaping the world of benefits. Think AI, employee engagement, ROI, and more. Expect real talk with industry innovators and bold ideas you’ll want to steal.
If you’re building better benefits, this is the podcast your CPO wishes you’d listen to.
In this episode of Friends with Benefits, Carl and David are joined by Steve Bianchi ex-Unilever, now Chief People Officer at Autodoc. Steve brings his systems mindset, startup grit, and global experience to the table as they unpack everything from UK healthcare policy to why payroll is the most underused channel in benefits comms.
They discuss the limits of fairness, the value of radical transparency, the true cost of “workations,” and why benefit strategies need to move from one-size-fits-all to hyper-personalised at scale. No fluff just sharp, structured thinking from someone who’s built benefits from the ground up.
00:00 – Should companies fill NHS gaps?
08:00 – The real shift post-pandemic
10:00 – Why prevention gets ignored
14:00 – Reimagining the value of healthcare
15:00 – How to build a benefits strategy from scratch
19:00 – Recognition as a benefit
25:00 – Career frameworks as proprietary benefits
27:00 – Trust and transparency over fairness
30:00 – The problem with intangible rewards
35:00 – What matters changes with life stage
38:00 – Why we’re failing on comms
40:00 – Hyper-personalisation is already here
44:00 – Should performance-based benefits exist?
49:00 – What great rewards leaders do now
52:00 – Steve’s Benefit Confession
Follow us on LinkedIn: https://www.linkedin.com/company/thanksben/

Disclaimer
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