The Generative AI Revolution
The Generative AI Revolution
Podcast Description
The Generative AI Revolution is your front-row seat to the rise of agentic AI. Hosted by Jothi Moorthy, this podcast brings together leading voices in the field to explore the architectures, innovations, and real-world applications shaping the future of intelligent systems. Each episode features in-depth conversations with experts who are building and deploying next-gen AI—from foundational concepts to enterprise-scale implementation. Whether you're a technical practitioner or a curious leader, you'll gain insight into how agentic AI is redefining what's possible.
Podcast Insights
Content Themes
The podcast focuses on topics such as the evolution of AI agents, innovative architectures, and the deployment of agentic AI in various fields. Specific episodes include discussions on how AI is transforming healthcare by becoming autonomous clinical partners and the transition of AI from pilot programs to widespread adoption.
The Generative AI Revolution is your front-row seat to the rise of agentic AI. Hosted by Jothi Moorthy, this podcast brings together leading voices in the field to explore the architectures, innovations, and real-world applications shaping the future of intelligent systems. Each episode features in-depth conversations with experts who are building and deploying next-gen AI—from foundational concepts to enterprise-scale implementation. Whether you’re a technical practitioner or a curious leader, you’ll gain insight into how agentic AI is redefining what’s possible.
In this episode of The Generative AI Revolution Podcast, I sat down with three IBM leaders in Customer Success: Mike Burrell, Mike Philbin, and Mike Milani. Together we explored how the CSM role has evolved, what makes it irreplaceable, and how AI is transforming but not replacing the human side of customer success.𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗴𝘂𝗲𝘀𝘁𝘀 𝗼𝗻 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻:Mike Burrell – https://www.linkedin.com/in/mike-burrell-7265472/Mike Philbin – https://www.linkedin.com/in/mphilbin/Mike Milani – https://www.linkedin.com/in/mmilani/𝗪𝗲 𝗰𝗼𝘃𝗲𝗿:→ Why adaptability defines the modern CSM.→ The orchestra conductor analogy for collaboration.→ How empathy outperforms AI when it comes to trust.Disclaimer:The views and opinions expressed by guests in this podcast are their own and do not reflect the views of Jothi Moorthy, IBM, or any affiliated organizations. This podcast is a personal project and is not affiliated with, endorsed by, or produced in collaboration with IBM. It is intended for informational purposes only and does not constitute professional advice.
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