"Nice Business!" Podcast
"Nice Business!" Podcast
Podcast Description
“Ruthlessly” use human kindness and decency when becoming the best business owner/manager you can be. After all, would you rather be loved or feared by your team? Richard Train from Richard L Train Consulting, LLC talks with Jim Bob Howard about how to help business leaders uncover those pesky "drama problems" that quietly drain performance: poor communication, disengaged teams, toxic staff dynamics, or leadership gaps no one wants to touch, and how to overcome them.
Podcast Insights
Content Themes
Focuses on effective management strategies, team engagement, and resolving workplace conflicts with episodes discussing topics like overcoming toxic staff dynamics, enhancing communication skills, and bridging leadership gaps, including insights on transitioning from a fear-based approach to a kinder leadership style.

“Ruthlessly” use human kindness and decency when becoming the best business owner/manager you can be. After all, would you rather be loved or feared by your team?
Richard Train from Richard L Train Consulting, LLC talks with Jim Bob Howard about how to help business leaders uncover those pesky “drama problems” that quietly drain performance: poor communication, disengaged teams, toxic staff dynamics, or leadership gaps no one wants to touch, and how to overcome them.
Being great at your job doesn't automatically make you ready to lead others.
In this episode of the “Nice Business!” Podcast™, hosts Richard Train and Jim Bob Howard are joined by executive coach Jennie Loev to explore one of the most common leadership challenges in business: promoting high performers into management without preparing them for what the role truly requires. While promotion is often treated as a reward, leadership demands an entirely different set of skills centered on people, communication, and trust.
Drawing from real workplace examples, they discuss why so many new managers struggle, the four leadership traps that often derail them, and how organizations can better support leaders before and after a promotion.
This episode challenges business owners and executives to rethink how they approach leadership development. It is a reminder that successful leaders are not created by promotion alone, but through intentional preparation, ongoing support, and a genuine commitment to helping people grow.
Topics Covered:
00:00 – Episode snippet
00:32 – Welcome to the “Nice Business!” Podcast™
02:17 – Who is Jennie Loev?
03:35 – Leadership is a different skill
06:14 – Avoid the ”sink or swim” approach
09:06 – How to prepare new leaders
11:46 – Develop leaders before promoting them
12:50 – Listen before leading
15:42 – Lead with clear communication
18:47 – Management is a new job, not a reward
22:30 – The 4 new manager traps
28:33 – Create psychological safety
36:25 – Have difficult conversations early
38:20 – Build a leadership framework
42:50 – Delegate, don't do it all
44:30 – Psychological safety enables leaders to delegate
47:20 – Build a leadership bench early
49:00 – The value of leadership coaching
52:45 – Connect with Jennie Loev
About Our Guest:
Jennie Loev is the Founder of JLoev Consulting and a dedicated advocate for personal and professional growth. With a background that blends business strategy and psychology, she helps clients navigate challenges, clarify direction, and pursue meaningful success.
Jennie holds an MBA and a BA in Psychology from the University of Texas at Austin, with professional training in Positive Intelligence, Neuroscience of Coaching, Coaches Rising programs, and Professional in Career Management through the National Society of Career Management. Through thoughtful, personalized coaching, she empowers leaders and professionals to build confidence, embrace growth, and unlock new possibilities in their careers and organizations.
Connect with Jennie Loev:
- Web: https://jloevconsulting.com/
- FB: https://www.facebook.com/jloevconsulting/
- IG: https://www.instagram.com/jennieloev/
- X: https://x.com/JennieLoev
- YT: www.youtube.com/@jennieloev5412
- LinkedIn: https://www.linkedin.com/in/jennieloev/
About Your Hosts:
Richard Train is a Leadership Coach, Culture Consultant, and the Creator of the “Nice Business!” PodcastTM. He has spent more than 30 years helping leaders uncover the real issues behind performance, often the hidden “drama problems” that do not always show up in the numbers.
Connect with Richard Train:
- Web: https://www.richardltrainconsulting.biz
- FB: https://www.facebook.com/profile.php?id=61578616461967
- LinkedIn: https://www.linkedin.com/in/richard-train-b39501349
Jim Bob Howard is a speaker, author, connector, and collaboration expert specializing in SharePoint, Teams, OneDrive, and Microsoft 365. He helps teams and organizations communicate clearly, collaborate effectively, and connect ideas to solve real business challenges. From teaching basic tech skills to leading global events, speaking to large audiences, and coaching teams, Jim Bob is passionate about using technology to bring people and ideas together.
Connect with Jim Bob Howard:

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.