"Nice Business!" Podcast
"Nice Business!" Podcast
Podcast Description
“Ruthlessly” use human kindness and decency when becoming the best business owner/manager you can be. After all, would you rather be loved or feared by your team? Richard Train from Richard L Train Consulting, LLC talks with Jim Bob Howard about how to help business leaders uncover those pesky "drama problems" that quietly drain performance: poor communication, disengaged teams, toxic staff dynamics, or leadership gaps no one wants to touch, and how to overcome them.
Podcast Insights
Content Themes
Focuses on effective management strategies, team engagement, and resolving workplace conflicts with episodes discussing topics like overcoming toxic staff dynamics, enhancing communication skills, and bridging leadership gaps, including insights on transitioning from a fear-based approach to a kinder leadership style.
“Ruthlessly” use human kindness and decency when becoming the best business owner/manager you can be. After all, would you rather be loved or feared by your team?
Richard Train from Richard L Train Consulting, LLC talks with Jim Bob Howard about how to help business leaders uncover those pesky “drama problems” that quietly drain performance: poor communication, disengaged teams, toxic staff dynamics, or leadership gaps no one wants to touch, and how to overcome them.
Systems help businesses run smoother while giving people clarity, confidence, and the ability to do their best work.
In this episode of the ”Nice Business!” Podcast™, hosts Richard Train and Jim Bob Howard sit down with Liz Jenkins, Founder of A Fresh Space, for a practical and insightful conversation about why systems and processes matter more than most leaders realize. Liz shares how her company grew from a solo operation to a 30-person team by documenting knowledge, reducing clutter, and creating procedures that support both employees and clients.
Topics Covered:
00:00 – Episode Snippet
00:56 – Introducing our guest, Liz Jenkins of A Fresh Space
02:09 – How clutter affects productivity and mental load
06:19 – Systems are built through trial, feedback, and revision
07:58 – Tools must match how your team works
11:35 – Capturing details through procedures
14:50 – Documenting administrative tasks for continuity
16:33 – Procedures capture institutional knowledge
19:19 – Learning the “why” through doing the process
23:21 – Delegation lets leaders do the work only they can do
27:09 – Help people operate in their zone of genius
34:27 – Clients notice when every detail is handled
37:25 – Every business benefits from documented procedures
38:57 – Improvement requires data, not just feelings
41:13 – “Did we do what we said we would do?”
42:59 – Capturing client preferences for better execution
44:30 – Systems define what, how, and when
45:57 – Where to connect with Liz Jenkins
About Our Guest:
Liz Jenkins is a Certified Professional Organizer and the owner of A Fresh Space, widely recognized as a leader in the professional organizing industry. She serves as a NAPO National Committee Chair, is a founding member of NAPO Nashville, and is a sought-after national speaker. Liz regularly contributes to major media outlets, magazines, and blogs, sharing her expertise on topics including space and time management, move management, unpacking, decluttering, working with families, and the business of professional organizing.
Known for her clear, practical approach, Liz is passionate about helping people reduce clutter, streamline their environments, and create systems that support productivity and peace of mind.
Connect with Liz Jenkins:
- Web: https://www.afreshspace.com/media/
- FB: https://www.facebook.com/afreshspace
- IG: https://www.instagram.com/afreshspace/
- LinkedIn: https://www.linkedin.com/company/a-fresh-space/
Connect with Richard Train:
- Web: https://www.richardltrainconsulting.biz
- FB: https://www.facebook.com/profile.php?id=61578616461967
- LinkedIn: https://www.linkedin.com/in/richard-train-b39501349
Connect with Jim Bob Howard:
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