8th & Walton’s Heather Reid discusses an important update for Walmart Canada grocery suppliers: the introduction of a new centralized Supply Chain Manager (SCM) role. (Important: This change only impacts Walmart Canada Suppliers!) You’ll learn:
✅ What the new Supply Chain Manager role is and how it changes your main point of contact

✅ How this shift is meant to improve consistency, accountability, and efficiency in your Walmart Canada relationship

✅ New expectations around weekly fill rate reporting by Wednesday, and where to send those reports

✅ Why you should continue to use Helios for must-arrive-by-date extensions and how that fits into the new process

Where suppliers are most likely to stumble in the first few weeks of this rollout (like using old contacts or missing reporting deadlines) and the top steps you should take right now:

✅ How to Identify your assigned Supply Chain Manager

✅ Why you need to update internal reporting and communication procedures so your full team knows the new process

✅ Why you need to confirm you have the updated email for fill rate reports and are aligned on Helios usage