Cracking Legal Innovation
Podcast Description
Step inside the world of legal innovation - the unsung individuals and teams working tirelessly to modernise a centuries old profession and bring it into the 21st century. This podcast tells the untold stories of the struggles, triumphs, and lessons learned by the people driving change in the legal industry. From pitching new tools to skeptical lawyers, to proving ROI in an industry where time is money, we uncover what it truly means to innovate in a space resistant to change and shine a spotlight on the human side of change-making in a profession steeped in tradition.
Podcast Insights
Content Themes
Focuses on legal innovation, cultural transformation, and technology's role in the legal industry, with episodes covering topics like the importance of culture in legal practices and evolving roles of technology and AI in law, featuring case studies from legal leaders like Isabel Parker.
Step inside the world of legal innovation – the unsung individuals and teams working tirelessly to modernise a centuries old profession and bring it into the 21st century. This podcast tells the untold stories of the struggles, triumphs, and lessons learned by the people driving change in the legal industry. From pitching new tools to skeptical lawyers, to proving ROI in an industry where time is money, we uncover what it truly means to innovate in a space resistant to change and shine a spotlight on the human side of change-making in a profession steeped in tradition.
What if the client's real problem isn't the legal problem at all?
In this episode, Anthony Seale and Daniel Porus are joined by Jana Blount, Director of Client Solutions and Digital Strategy for EMEA and APAC at Norton Rose Fulbright. Jana has spent her career embedding design thinking into legal organizations — building the radical change team at DLA Piper before taking on her current role at NRF.
We explore what design thinking actually looks like in practice inside a global law firm, and why asking ”why” three times can completely reframe a client brief.
In this conversation we cover:
– What design thinking is and where it came from.
– How to uncover what a client actually needs vs. what they ask for.
– Why most ”client-centricity” in law firms is really just assumption-making.
– The matter number story – a cautionary tale about testing assumptions before you build.
– How to win over senior partners when challenging the status quo.
– What GenAI means for the value lawyers create – and the massive opportunity most firms are ignoring.
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