The Pursuit of Exceptional Care: Powered by OrthoCarolina
The Pursuit of Exceptional Care: Powered by OrthoCarolina
Podcast Description
Healthcare is an ever-evolving field, with advancements being made constantly. But who leads those changes? Who starts down the path of innovation? OrthoCarolina does. In this podcast series, join Charlotte Business Journal President and Publisher, T.J. McCullough, in discussions with physicians who are changing the way healthcare is approached and delivered. Dive into topics that tie back to OrthoCarolina’s three pillars of business – the physician-led and owned difference, value-based care and research driven results. Episodes publish every month. Subscribe and listen wherever you get your podcasts.
Podcast Insights
Content Themes
Explores innovative approaches in healthcare through the lens of OrthoCarolina’s three core pillars: physician-led ownership, value-based care, and research-driven results, with episodes featuring discussions on patient care models and the impact of ownership on patient experience.

Healthcare is an ever-evolving field, with advancements being made constantly. But who leads those changes? Who starts down the path of innovation? OrthoCarolina does. In this podcast series, join Charlotte Business Journal President and Publisher, T.J. McCullough, in discussions with physicians who are changing the way healthcare is approached and delivered. Dive into topics that tie back to OrthoCarolina’s three pillars of business – the physician-led and owned difference, value-based care and research driven results. Episodes publish every month. Subscribe and listen wherever you get your podcasts.
In this episode of The Pursuit of Exceptional Care, OrthoCarolina Director of Surgical Services Susan Deal Smithey discusses how their in-house research and resulting data are shaping care models at the surgery center level.
OrthoCarolina Research Institute, an organization within OrthoCarolina, gathers data and conducts research to evaluate new surgical devices and procedures, Smithey says.
The research is then used to obtain FDA approval and advance orthopedic care globally.
“Our focus is on that patient experience,” Smithey says. “We really want the patient to come in and feel like they’re really not a number, they’re there for an individual procedure.”
Listen to learn more about:
– How patient expectations are changing (2:22)
– Why in-house research is advancing care models (6:27)
– Collaboration between surgical and clinical teams at OrthoCarolina (9:43)
– The future of value-based care (11:54)

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