The Parts Truth
The Parts Truth
Podcast Description
Welcome to The Parts Truth: The podcast that brings clarity to the world of home repair and parts distribution. Hosted by industry experts, each episode explores the latest trends, tools, and technologies shaping the repair ecosystem. Whether you're a technician, retailer, or DIY enthusiast, you'll gain valuable insights into sourcing genuine OEM parts, navigating supply chains, and delivering exceptional service. Powered by Encompass Supply Chain Solutions, this series is built on the values of Performance, Adaptability, Respect, Teamwork, and Service — the PARTS that keep everything running.
Podcast Insights
Content Themes
The show covers various topics related to home repair, including sourcing genuine OEM parts, innovations in tools and technology, and effective service delivery, with episodes that delve into trends in HVAC systems and best practices for technicians and DIY enthusiasts.
Welcome to The Parts Truth: The podcast that brings clarity to the world of home repair and parts distribution. Hosted by industry experts, each episode explores the latest trends, tools, and technologies shaping the repair ecosystem. Whether you’re a technician, retailer, or DIY enthusiast, you’ll gain valuable insights into sourcing genuine OEM parts, navigating supply chains, and delivering exceptional service. Powered by Encompass Supply Chain Solutions, this series is built on the values of Performance, Adaptability, Respect, Teamwork, and Service — the PARTS that keep everything running.
This week I sit down with Clifton Beck, Director of Digital Media for ESCO Institute and host of the Did You Know? ESCO's HVAC Podcast. Together we dive into the “meat and potatoes” of the HVAC industry—covering real challenges, the importance of managing expectations, and how building trust shapes stronger contractor–customer relationships. Clifton shares insights from his work in digital media, his perspective on training and education, and the solutions ESCO is bringing to the table for the future of the trade.
Disclaimer
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