Mia Umanos is the Co-CEO of Clickvoyant, a Techstars-backed AI company that turns messy marketing data into clear, actionable insights for e-commerce and retail brands. She started her career in journalism and PR before leveraging her narrative skills to build AI tools that focus on the human decisions behind the numbers.

In this episode, Mia shares her pivotal career shift from faxing press releases in public relations to becoming obsessed with digital analytics. She explains how Clickvoyant addresses the challenges of traditional data science by building an AI agent that provides specific, ”do-this-now” advice rather than confusing dashboards. Mia discusses the core technical challenge of integrating disparate data sources and her bold prediction that conversational AI will replace dashboards as the primary way people interact with analytics. She shares a real-world example where AI surfaced a counter-intuitive but highly valuable customer segment that human analysts had overlooked, leading to a double in conversion rates.

Mia also addresses the biggest mistake tech teams make when building user-friendly analytics, emphasizing the need for simplicity over complexity. She argues that human empathy remains irreplaceable in AI-driven marketing, as it's essential for building trust and making sales. Mia discusses her podcast, ”AI Kid You Not,” co-hosted with her 14-year-old daughter, and the humbling lessons she's learned about AI from their conversations. Finally, she explains how parenting has taught her the art of ”deep listening” to uncover the true questions behind client data requests and defines innovation as creatively responding to a moment to solve problems in new ways.

In this episode, you’ll discover:

· Mia's journey from journalism and PR to AI-powered marketing analytics.

· How Clickvoyant's AI turns messy marketing data into clear, actionable advice.

· Why dashboards are becoming obsolete and will be replaced by conversational AI.

· A real-world case study: How AI discovered a hidden, high-value customer segment.

· The biggest mistake tech teams make when building user-facing analytics.

· Why human empathy is irreplaceable, even in an AI-driven world.

· Lessons on AI and the future of work from Mia's podcast with her teenage daughter.

· How parenting skills like ”deep listening” apply to data consulting.

· Mia's advice for business leaders: move beyond simple KPIs and embrace data complexity.

· Mia's definition of innovation: creatively responding to a moment to solve problems.

Connect With Mia Umanos & Clickvoyant:

· Clickvoyant Website: https://clickvoyant.com/

· Podcast: AI Kid You Not (available on major platforms)

Chapters:

00:00 Welcome Mia Umanos: Co-CEO of Clickvoyant

01:15 From Journalism & PR to a Passion for Data Analytics

03:58 Building Clickvoyant: An AI Agent for Actionable Marketing Insights

05:47 The Technical Challenge: Integrating Messy, Disparate Marketing Data

08:16 The End of Dashboards: Why Conversational AI is the Future of Analytics

11:04 Human-AI Collaboration: How AI Surfaced a Counter-Intuitive Customer Segment

13:30 The Biggest Mistake Tech Teams Make: Building Too Much Complexity

15:37 The Irreplaceable Human Skill in an AI World: Empathy

18:07 Lessons from ”AI Kid You Not”: A Podcast with Her Teenage Daughter

20:41 Applying Parenting Skills to Data Consulting: The Power of Deep Listening

24:14 Advice for Business Leaders: Move Beyond KPIs to Complex Data Thinking

25:37 Innovation Defined: Creatively Responding to Solve Problems

27:39 Connect with Mia Umanos & Try Clickvoyant

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