Calm The Conflict – The Art of Resolution
Calm The Conflict - The Art of Resolution
Podcast Description
Hosted by Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, they unpack the real strategies, tips, and insights behind successful mediation.From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court.Smart, simple, and effective conflict resolution—made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm.
Podcast Insights
Content Themes
Explores various aspects of mediation, including episode topics such as preparing for mediation, strategies to break deadlocks, and the pros and cons of online versus in-person sessions, all aimed at providing listeners with effective tools for conflict resolution.

Hosted by Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, they unpack the real strategies, tips, and insights behind successful mediation.
From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court.
Smart, simple, and effective conflict resolution—made clear.
Tune in to learn how to navigate disputes with clarity, confidence, and calm.
What is Mediation?
Mediation is a confidential process where a neutral third party – the mediator – helps people in dispute reach a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator doesn’t take sides or make decisions, but instead guides the conversation, helping both parties clarify issues, explore options, and find common ground. If you’re facing conflict – whether in business, law, or everyday life – and want a faster, more flexible alternative to court, this podcast is for you.
Your hosts Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator.
Together, we unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court.
Smart, simple, and effective conflict resolution, made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm.
Who's in Control!
When you step into a mediation room, who is actually in charge? Is it the aggressive client pushing their agenda? The solicitor holding the line? Or the independent mediator keeping the whole process from descending into chaos?
In this episode of Calm the Conflict, I go straight to the jugular, asking David Goldberg the ultimate question: Who really drives the mediation?
David pulls back the curtain on the fluid dynamics of a mediation room—from handling forceful, alpha personalities and running ”reality checks” when demands get unrealistic, to why keeping strict control of the structure is the only way to get a deal done.
In this episode, we explore:
· The Mediator's Grip: Why the mediator has to take charge of the process to prevent a shouting match.
· The Changing Room Dynamics: How clients step back early on, let their legal representatives take the lead, and then step forward when the hard choices arrive.
· Handling the' You Must Tell Them This' Moment: How a good mediator turns an aggressive demand right back around on the client.
· The Two-Way Street: Why a successful mediation relies on a seamless partnership between the mediator and the solicitor in the room.
New to the show? Make sure to catch up on all previous episodes of Calm the Conflict to master the art of resolution!
#CalmTheConflict #Mediation #LegalStrategy #ConflictResolution #Litigation #BusinessNegotiation #TheArtOfResolution
Hosts: Zakia Khalid – https://www.zakiakhalidlaw.co.uk
Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected.
David Goldberg – https://www.emwlaw.com
David is a solicitor-mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email ([email protected]) or via LinkedIn for more details, a CV or with any questions.
Thank you to our sponsors:
Right Here Creative – https://www.rightherecreative.co.uk
GD Associates – https://www.gdassociates.net

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