AI-First Podcast
AI-First Podcast
Podcast Description
AI is changing how we work, but the real breakthroughs come when organizations rethink their entire foundation.
This is AI-First, where Box Chief Customer Officer Jon Herstein talks with the CIOs and tech leaders building smarter, faster, more adaptive organizations. These aren’t surface-level conversations, and AI-first isn’t just hype. This is where customer success meets IT leadership, and where experience, culture, and value converge.
If you’re leading digital strategy, IT, or transformation efforts, this show will help you take meaningful steps from AI-aware to AI-first.
Podcast Insights
Content Themes
The podcast explores themes such as digital strategy, AI implementation, and organizational culture with episodes like the inaugural episode featuring Kemal Badur discussing the integration of AI in academic institutions. Other themes include responsible AI adoption, ethical considerations in AI deployment, and building trust among stakeholders, emphasizing practical strategies for leaders navigating AI transitions.
AI is changing how we work, but the real breakthroughs come when organizations rethink their entire foundation.
This is AI-First, where Box Chief Customer Officer Jon Herstein talks with the CIOs and tech leaders building smarter, faster, more adaptive organizations. These aren’t surface-level conversations, and AI-first isn’t just hype. This is where customer success meets IT leadership, and where experience, culture, and value converge.
If you’re leading digital strategy, IT, or transformation efforts, this show will help you take meaningful steps from AI-aware to AI-first.
Ready to see how AI is revolutionizing the construction industry?
In this episode of the AI First Podcast, Jon Herstein, Chief Customer Officer at Box, speaks with Colin Stoner, Chief Innovation and Information Officer at NOVO Construction, about the cutting-edge ways AI is reshaping operations on the job site and in the office. From automating tedious tasks like processing certificates of insurance to improving coordination across multiple teams and projects, Colin explains how technology is driving efficiency and reducing manual workloads.
Learn about NOVO Construction’s innovative approach to digital transformation, how they’re using AI to streamline construction workflows, and the importance of balancing human expertise with AI capabilities. Colin also shares his insights on overcoming skepticism, embracing change, and building a culture that thrives on new technology.
Key moments:
(00:00) Introduction
(00:58) Colin’s early thoughts on AI and its potential in business settings
(03:01) Administrative pain points and using AI to process certificates of insurance
(04:17) Searchability, system of record, and tying COIs back to projects
(06:04) Check processing, lien releases, and Box Sign automation
(07:45) Job security fears and how AI frees people for higher-value work
(09:09) Knowledge sharing between sites, partners, and the office
(09:28) Moving project content to the cloud and improving governance
(09:54) Building a knowledge graph to connect project records and Box files
(11:14) AI-powered search, answers, and source-based retrieval across project docs
(11:58) Security, permissions, and project-level access control
(13:14) Change management and adapting to AI with patience
(16:06) Why teams should keep experimenting as AI improves
(17:06) Colin’s thoughts on how AI could shape construction in the next 3–5 years
(18:54) Advice for peers: lay the right foundation
(20:56) Security, integration, and using AI carefully
(21:40) Rapid-fire: AI value, culture, and enterprise readiness
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