THAT MOMENT – the secret to driving efficiency and growth. Presented by Supo.
THAT MOMENT - the secret to driving efficiency and growth. Presented by Supo.
Podcast Description
THAT MOMENT - the podcast for professional services rebels, re-thinkers and realists. Presented by Supo, this is where we press pause on business as usual and dive deep into the friction, the pivots and the performance shifts that actually move the needle. Each episode explores real stories from leaders who are challenging the status quo, transforming their firms, and discovering what happens when theory meets reality. From technology rollouts to client engagement revolutions, we uncover the messy, honest truth about change in professional services.
Podcast Insights
Content Themes
Examines themes such as innovation, client engagement, and organizational change, with episodes like 'The push and pull of innovation' highlighting real-world challenges faced by firms like Ensors in implementing new systems and transforming their operations.

THAT MOMENT – the podcast for professional services rebels, re-thinkers and realists. Presented by Supo, this is where we press pause on business as usual and dive deep into the friction, the pivots and the performance shifts that actually move the needle. Each episode explores real stories from leaders who are challenging the status quo, transforming their firms, and discovering what happens when theory meets reality. From technology rollouts to client engagement revolutions, we uncover the messy, honest truth about change in professional services.
Every agency owner dreams of the exit. The moment the deal closes, the burnout ends, and freedom begins. But here's the truth nobody tells you: most agencies will never get there. Not because they lack talent, but because they're building blind.
Welcome to That Moment: Study Edition – a new format where industry leaders share frameworks you can actually use. This isn't philosophy. It's the laminated checklist you stick in your notebook, on your fridge, inside your bathroom cabinet door. The daily sense check of whether what you're doing is actually pivotal in moving toward the goal.
Jeremy Williams is the agency coach who sold his B2B marketing agency for £11 million. He and his business partner set out with a plan from day one – fix a broken agency, turn it around, and execute the exit. They did. Now Jeremy coaches agencies through the same journey, and today he's sharing his Magnificent Seven – the seven things every agency must nail if they want a buyer to write the check.
This isn't for lifestyle agencies content with steady revenue and flexible schedules. This is for growers looking to scale, duplicators building multiple offices, and exiters who've invested everything and need to realize that strategic valuation. If your agency is your biggest investment, your net worth, and you've borrowed money or spent blood, sweat and tears building it – this framework is your roadmap.
The power of seven isn't accidental. Seven days of the week. Seven ages of man. Seven narrative plots. There's something about human psychology that can hold seven different things to remember. It's catchy. It's memorable. And according to Jeremy, it works.
About Supo:
Supo provides people-first intelligence software for professional services firms, helping businesses maximise profit and motivate their people through powerful, AI-enabled business intelligence dashboards. By connecting over 500+ platforms and providing real-time data analysis, Supo helps firms make better data-driven decisions about their profit, projects, and people.
For more information about Supo: www.supo.co.uk
About Jeremy Williams – The Agency Coach:
Jeremy Williams sold his B2B marketing agency for £11 million and spent three years navigating the earn-out period. Now he coaches agency owners through growth, scale, and exit strategies, helping them build businesses that buyers actually want to acquire. His Magnificent Seven framework distills the essential principles that determine whether an agency achieves a strategic exit or simply fades. Jeremy works with growers, scalers, and exiters who are intentional about building valuable, saleable businesses.
For more information about Jeremy Williams: https://theagencycoach.uk/
Ready to discover whether you're building toward exit or just building blind? This Study Edition isn't about dreaming of the payday – it's about the seven daily disciplines that make the payday possible.

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