Five-Star Fitness by The Fit Guide
Five-Star Fitness by The Fit Guide
Podcast Description
Elevating Fitness Through Hospitality.
Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world's best hotels and Michelin star restaurants for over 100 years.
Learn from Matt's background as former Global Director of Evaluations for Forbes Travel Guides, working with the world's leading hospitality brands such as Ritz-Carlton and Four Seasons. You'll also hear stories and insights from leading fitness leaders behind The Fit Guide's award-winning brands.
Podcast Insights
Content Themes
The podcast explores themes of hospitality in fitness, featuring episodes on topics like the impact of Michelin star standards on gym evaluation and success stories from fitness leaders such as the founder of Dubai's first five-star cycling studio. It aims to marry luxury service principles with fitness business practices.

Elevating Fitness Through Hospitality.
Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world’s best hotels and Michelin star restaurants for over 100 years.
Learn from Matt’s background as former Global Director of Evaluations for Forbes Travel Guides, working with the world’s leading hospitality brands such as Ritz-Carlton and Four Seasons. You’ll also hear stories and insights from leading fitness leaders behind The Fit Guide’s award-winning brands.
The language you use matters when delivering world-class service. The top restaurants and hotels know this — but do gyms?
In this episode, Matt and Jack explore how language shapes a five-star experience, drawing on Matt’s background working with some of the world’s leading hospitality brands.
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