Doc Secret: Building the Best Practice
Doc Secret: Building the Best Practice
Podcast Description
A podcast where top medical and dental professionals pull back the curtain on the real stories, challenges, and breakthroughs behind their careers. Hosted by AI entrepreneur and consultant, Kevin Carl, each episode features candid conversations with doctors, founders, practitioners and innovators who are reshaping patient care, building forward-thinking practices, and navigating the evolving world of healthcare and business.
Podcast Insights
Content Themes
The podcast focuses on themes like healthcare innovation, mental health practices, operational strategies, and the integration of technology in medical fields. Episodes include in-depth interviews covering various topics such as the challenges of scaling therapy practices, the future of AI in dentistry, and financial best practices for DSOs, providing listeners with nuanced insights and actionable takeaways.

A podcast where top medical, dental and practice professionals pull back the curtain on the real stories, challenges, and breakthroughs behind their careers. Hosted by industry-recognized AI consultant-turned entrepreneur and investor, Kevin Carl, each episode features candid conversations with doctors, founders, practitioners and innovators who are reshaping patient care, building forward-thinking practices, and navigating the evolving world of healthcare and business.
In this episode of Doc Secret, our guest is Chase Butala, Licensed Professional Counselor and Founder of Undefeated Healthcare. With more than two decades of experience across residential treatment centers, hospitals, and prison systems,Chase shares how early exposure to trauma-informed care shaped his mission to help individuals, couples, and families build real emotional strength. He reflects on pivotal moments from his career—including working with incarcerated populations—that deepened his understanding of resilience, responsibility, and human connection. Now leading his own multi-state telehealth practice, Chase applies those hard-won lessons to high-performing clients who may be successful professionally but feel stuck at home. Throughout the conversation, he reframes therapy as “strength training for the mind and soul,” challenging the myth that you must be broken to benefit from therapy. This episode explores growth,leadership, vulnerability, trauma, and what it truly means to live undefeated.
Learn more about Chase and Undefeated Healthcare at https://www.undefeatedhealthcare.com
DocSecret is sponsored by Quantics Marketing, LLC. https://www.quanticsmarketing.com/
00:00 – Welcome to Doc Secret and Today’s Theme
00:40 – Introducing Chase Butala and Undefeated Healthcare 02:30 – Why “Undefeated” Became a Mission, Not a Slogan 03:57 – Who Undefeated Healthcare Is Built For
05:03 – The Sweat Lodge Experience That Changed Everything
06:50 – Trauma-Informed Care andEarly Clinical Training
08:22 – What’s Working—and Broken—inMental Health Systems
09:38 – Why Chase Still Does ThisWork After 20 Years
10:28 – First Day Providing TherapyInside a Prison
11:31 – Lessons on Trauma, Shame, and Resilience Behind the Walls
12:59 – A Challenging Case That Nearly Broke the System 15:07 – Moments That Remind You Why the Work Matters 16:28 – Translating High-Acuity Experience to High Performers
18:08 – Who the “Undefeated Client” Really Is
18:58 – Breaking the Cycle in Couples Therapy
20:05 – Understanding “Programs” and Habit Loops
21:38 – Parenting, Burnout, and Structured Use of Space
23:03 – Naming Trauma While Still Offering Hope
24:31 – What the First 30–60 Days of Therapy Look Like
25:56 – Aha Moments vs. Sustainable Change
27:40 – How to Choose the Right Therapist
28:56 – Red Flags That Signal Poor Fit
29:40 – Measuring Progress in Therapy
31:58 – One Question to Know If You’re Stuck
33:11 – Why Chase Founded His Own Practice
35:11 – From Clinician to Founder: Surprises in Building a Practice
37:54 – Delivering Deep Work Through Telehealth
39:07 – Strength-Based Training and Building Resilience
41:01 – Why Work Skills Don’t Always Work at Home
43:12 – Where AI Helps—and Where It Doesn’t—in Therapy
46:48 – Guardrails for AI Use in Behavioral Health
48:00 – Advice for Early-Career Therapists
48:59 – Lightning Round and Close

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