The HumanUp Imperative
The HumanUp Imperative
Podcast Description
In a world increasingly shaped by technology, The HumanUp Imperative explores the significance of human connection - with each other, with the communities we serve, and perhaps most importantly, with ourselves. Join Rex and his guests as they discuss the ever-important role of authentic, meaningful connection. It's time to HumanUp.
Podcast Insights
Content Themes
The podcast explores themes around authentic connection, leadership, and personal growth, with episodes focusing on topics such as the role of curiosity in leadership and the impact of human engagement in organizational success. For example, the premiere episode discusses leadership principles in healthcare and emphasizes creating trust and empowering teams.

In a world increasingly shaped by technology, The HumanUp Imperative explores the significance of human connection – with each other, with the communities we serve, and perhaps most importantly, with ourselves. Join Rex and his guests as they discuss the ever-important role of authentic, meaningful connection. It’s time to HumanUp.
Health plans are suing CMS, cut points keep moving, and the 2027 landscape is shrinking. Here's what Stars leaders should actually do in Q4.
Rex Wallace is joined by RWC's Angelo Rexach and Jenn Kerfoot, President and COO of Duos, for a state-of-Stars conversation heading into the fourth quarter. They break down what Plan Preview 2 revealed about HEDIS and Part D cut points, why the reward factor threshold matters, and what the 2027 landscape files signal about PPOs, standalone Part D, and the shift toward D-SNP and C-SNP specialization.
Then they get into the litigation. Jenn walks through how Loper Bright and the end of the Chevron doctrine changed the fight, and why Clover's argument that CMS lacked the authority to make the rules is different from everything that came before. Angelo raises a scenario few people are talking about: what happens to Medicare Advantage Star Ratings if Part D measures end up in play.
The advice for Q4 is consistent: stay the course, work the measures, prepare for CAHPS, and stop waiting for the courts to save your rating.
GUESTS
Angelo Rexach, Policy and Analytics, RWC
Jenn Kerfoot, President and COO, Duos
#MedicareAdvantage #StarRatings #HealthcareQuality

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