Cutting Edge Installs
Cutting Edge Installs
Podcast Description
The Cutting Edge Installs Pod is a podcast where innovation meets installation —and everything in between!
Merv Campbell, General Manager of omniCubed, interviews and highlights the experts and craftsmen in the industry.
Podcast Insights
Content Themes
The podcast primarily explores themes surrounding innovation in the installation industry, with specific episodes tackling topics such as overcoming labor shortages in glazing, the need for mentorship and training, and practical advice for young professionals in trades. For example, episodes feature discussions on managing large-format porcelain slabs and advice on handling granite countertop installations.
The Cutting Edge Installs Pod is a podcast where innovation meets installation —and everything in between!
Merv Campbell, General Manager of Omni Cubed, interviews and highlights the experts and craftsmen in the industry.
Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between.
In this special highlight episode, host Merv Campbell revisits some of the best conversations from previous episodes with pros across the stone, tile, and glass industries. From jobsite safety and slab handling to customer service, training, craftsmanship, and building better teams, this episode brings together practical insights from the people who know the trade firsthand.
The discussion highlights why stone, tile, and glass installation is far more complex than many customers realize. Whether it’s moving fragile slabs, handling razor-sharp thin materials, managing tight timelines, or making sure every person on the crew is trained and safe, the pros in this episode explain why communication, preparation, and the right tools matter on every job.
Merv and the guests also dive into what it takes to grow in the industry — from mentoring younger employees and creating a culture of safety to improving sales conversations, listening to customers, and using great service as one of the strongest marketing tools a company can have.
In this episode, you’ll hear them discuss:
• Why slab, tile, and glass installation requires skill, planning, and precision
• How safety training protects both new employees and experienced crews
• Why communication is critical when handling heavy or fragile materials
• What customers often misunderstand about fabrication and installation timelines
• How better listening can improve sales, service, and customer relationships
• Why customer service is one of the best marketing tools in the trades
• How online training helps glazing contractors onboard new employees
• What makes glass design, fabrication, and installation such a unique trade
• Why relationships matter in recruiting, business growth, and long-term success
• How craftsmanship, teamwork, and culture shape the future of the industry
From unforgettable trade stories to practical advice for installers, fabricators, shop owners, and industry leaders, this highlight episode brings together some of the strongest moments from the Cutting Edge Install Podcast so far.
Learn more about Omni Cubed: https://omnicubed.com/
Disclaimer
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