Do you quote a price after one 30-minute call? Kyle Van Deusen, owner of OGAL Web Design and founder of The Admin Bar community, stopped doing that years ago. Instead, a structured inquiry form, a no-cost “vibes check” call, and a paid discovery workshop come before any number gets attached to a project: a process that’s fixed his scope creep problem for good.

Key topics include:

• Designing a lead inquiry form with conditional logic so prospects only answer what’s relevant to their project
• The single question on Kyle’s intake form that tells him exactly how sold a prospect already is
• Running an unpaid 30-minute discovery call to gauge fit before ever discussing price
• Why Kyle charges for a website workshop before pricing any real project, and what that session covers
• How detailed discovery prevents scope creep and protects both agency and client from wasted money
• Structuring website management retainers, including editor vs. admin access, so clients never get accidentally locked out or accidentally break their own site

🎙 Guest: Kyle Van Deusen, Owner of OGAL Web Design & Founder of The Admin Bar

🎙️Host: Robert Abela, Melapress