When Technology Goes Wrong
When Technology Goes Wrong
Podcast Description
When Technology Goes Wrong explores real-world tech failures to understand what happened and what we can learn, alongside the people involved and the experts who can help us unpack. From system outages to security lapses, each episode offers practical insights for building better technology - and using it effectively.
Hosted by Paddy Dhanda, Head of Product Discovery and Agile Practices at QA, the UK’s largest tech training provider. qaltd.substack.com
Podcast Insights
Content Themes
The podcast focuses on various topics related to technology failures, including data breaches, financial scams, and ethical dilemmas in tech. Examples include an examination of cryptocurrency mixers like Helix, the repercussions of data leaks leading to fake companies, and the controversial A-Level algorithm fiasco that affected UK students. Each episode aims to highlight lessons learned and the human impact of these technology failings.
When Technology Goes Wrong explores real-world tech failures to understand what happened and what we can learn, alongside the people involved and the experts who can help us unpack. From system outages to security lapses, each episode offers practical insights for building better technology – and using it effectively.
Hosted by Paddy Dhanda, Head of Product Discovery and Agile Practices at QA, the UK’s largest tech training provider.
Episode Title: Digital Identity: Can the UK Get It Right This Time?
Podcast Host: Paddy Dhanda
Guest: David Birch, Author and Global Authority on Digital Identity
Episode Summary: Paddy Dhanda is joined by David Birch to explore the UK’s renewed push for a national digital identity scheme. They discuss why the previous attempt failed, how technology and public attitudes have changed, and what a successful, privacy-preserving infrastructure could look like today.
Key Topics Covered: ✔️ Why the Blair-era ID scheme failed✔️ The difference between identification, authentication, and authorisation✔️ How cryptographic credentials can reduce fraud and friction✔️ The role of banks in identity infrastructure✔️ How AI will reshape identity and customer interaction
Resources & Links: 🔗 David Birch’s books: Identity is the New Money, The Currency Cold War, Money in the Metaverse🎧 Listen on Substack: qaltd.substack.com▶️ Watch on YouTube: QA Podcast Playlist🎧 Spotify: Listen here🍎 Apple Podcasts: Listen here
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit qaltd.substack.com
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