Pest control entrepreneur and industry veteran Jeff Davenport takes us behind the scenes of building, scaling, and ultimately selling one of California’s larger independent pest control companies. From founding Official Pest Prevention in 2000 to navigating its acquisition by Anticimex in 2021, Jeff shares the lessons that shaped his approach to growth, sales, and business strategy. Jeff dives into the key metrics pest control owners should be tracking to improve sales performance and accountability, along with what it takes to build a scalable call center system that can consistently convert opportunities into customers. He also shares strategies for maintaining performance standards across growing teams and creating a more predictable customer acquisition engine. Finally, Jeff looks ahead at his next chapter and discusses how technology will continue to reshape sales and customer acquisition in the pest control industry. Whether you’re a pest control owner, sales leader, marketer, or operator, this episode offers practical insights into building stronger sales systems, improving accountability, and creating sustainable growth.