In this episode of People in Property, James Townsend-Rose sits down with Reagan Bradley-Wilson, Director of Operations at Paramount Properties and one of the UK’s most outspoken advocates for redefining property management.

Reagan shares her unexpected journey from Psychology and Criminology graduate to leading one of London’s most forward-thinking lettings operations. She explains why she believes property management should sit at the centre of every lettings business, not as a bolt-on function, and how culture, mental health, and leadership play a defining role in performance.

Expect an honest conversation about modernising the industry, building resilient teams, embracing outsourcing and remote work, and the lessons learned from years on the front line of property management.

If you care about where the industry is heading – and the people driving that change – this episode is one not to miss.

Reagan Bradley-Wilson https://www.linkedin.com/in/reaganbradley/