The Voice of the Agent Podcast
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The Voice of the Agent Podcast
Podcast Description
A podcast for UK estate agents, marketers, and property pros. Explore trends, data, and branding strategies to grow and futureproof your agency.
Each episode features actionable insights from industry leaders, explores data from The Voice of the Agent report, and breaks down the marketing strategies powering modern estate agencies. Learn how to build trust, improve visibility, and stay ahead in a shifting property market. Hosted by the team at We Are Unchained.
Podcast Insights
Content Themes
The podcast covers a variety of pertinent topics within the property sector, focusing on trends, data analysis, and innovative branding strategies. Episodes include discussions like the mental health crisis affecting estate agents, the financial missteps related to property platform marketing, and the implications of AI on estate agency processes.
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Voice of the Agent is the property podcast that swaps guesswork for grounded insight, and still manages to have a laugh along the way.
Hosted by Toby Martin and Simon Leadbetter of We Are Unchained, each episode is built around one simple idea: if you want to understand what’s really happening in the UK property industry, don’t rely on hot takes and LinkedIn noise – ask the people doing the job, and test it against real consumer and market data.
You’ll hear a mix of expert interviews with big brains from data, marketing, tech and beyond (including guests from organisations like YouGov and Experian), breakdowns of the latest Voice of the Agent reports (our free, statistically significant surveys of agents and consumers), and live sessions from the Voice of the Agent Conference – where agents, conveyancers and industry leaders get in the same room and talk honestly about what’s working, what’s broken, and what needs to change.
Expect practical takeaways, sharp observations, the occasional rant, and the kind of conversations that help you run a better business: clearer marketing, smarter use of AI, stronger customer experience, more resilient growth, and a more realistic view of what buyers, sellers, landlords and tenants actually think.
New episodes land regularly across Spotify, Apple Podcasts and YouTube. If you work in property – or you simply want to understand where the market is heading – you’re in the right place.
What does a good lettings business look like in 2026?
In this episode of The Voice of the Agent Podcast, Toby Martin is joined by Sophie Lang, co-owner of multi-award-winning Lang Llewellyn & Co, to go deep on the realities of running — and growing — a lettings business in the year ahead.
Using fresh insight from the January Voice of the Agent report, the conversation explores why landlord numbers are proving more resilient than headlines suggest, how agents are turning the Renters’ Rights Act into a growth opportunity, and why education — not fear — is the key to winning new instructions.
Sophie shares practical, hard-earned experience on converting self-managing landlords, managing expectations around rents, and why many landlords exiting the market are being replaced by a more professional, business-minded generation.
The episode also tackles some of the industry’s most uncomfortable questions:
🏠 Is 10% really enough for full management?
📉 Why let-only services may be living on borrowed time
📈 How acquisitions can outperform organic growth
🧠 What makes a lettings book genuinely valuable
⚖️ And how to future-proof your business without panic
This is a candid, experience-led discussion for lettings professionals who want clarity, not chaos — and a reminder that while 2026 will bring change, it also brings opportunity for agents who are prepared.
📊 Download the full January Voice of the Agent report here: https://www.weareunchained.co.uk/thevoiceoftheagent
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Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
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