The Shift: RCM Talks
Podcast Description
Join Bill Eikost, Valerie Barckhoff, and Heather Dunn as we share actionable insights from industry leaders in the rapidly changing Revenue Cycle Management industry.
Podcast Insights
Content Themes
The podcast focuses on themes related to Revenue Cycle Management, including regulatory changes, staffing challenges, and the impact of technology such as AI and automation, with episodes like the inaugural one addressing the evolving landscape and pressures faced by hospitals and healthcare entities.

Join Bill Eikost, Valerie Barckhoff, and Heather Dunn as we share actionable insights from industry leaders in the rapidly changing Revenue Cycle Management industry.
In this episode of The Shift: RCM Talks, Bill, Valerie, Heather, and Andrew discuss what it truly means to redesign the revenue cycle for the future. The conversation explores why healthcare organizations must move beyond simply automating broken processes and instead rethink workflows, workforce models, front-end strategy, and the role of AI in creating cleaner, more proactive revenue cycle operations.

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