The Health of Business
The Health of Business
Podcast Description
The Health of Business explores the realities of running a health care clinic in BC, Canada and beyond. We dive into:
- industry trends and issues
- regulatory and insurance compliance
- professional advocacy
- innovation in service and product delivery
- revenue generation
- leadership philosophy
- financial literacy
- operations optimization
and so much more.
This is the show for clinic owners, business curious practitioners and anyone interested in learning to navigate the challenges of creating and maintaining a sustainable business in the healthcare landscape today in BC and Canada.
Podcast Insights
Content Themes
The podcast covers a variety of content themes such as industry trends and issues, regulatory compliance, professional advocacy, innovation in service delivery, and leadership philosophy. For instance, episodes examine topics like the unique business model of mobile physiotherapy, the implications of new healthcare regulations, and strategies for operational optimization within clinics.

The Health of Business with Danielle Boyd explores what it really takes to run a healthy clinic, from leadership and compliance to marketing, culture, and the messy middle of entrepreneurship in healthcare.
Join physiotherapist and consultant Danielle Boyd as she talks with clinic owners, educators, and changemakers who are redefining what it means to build sustainable, values-driven businesses in Canada’s healthcare system.
Smart conversations, real stories, and practical business strategies we should have learned in school.
Please welcome clinic owner and educator Dave Leyland to The Health of Business! He pulls back the curtain on what it really took to build and scale his clinic Coast Performance Rehab. We get into smart leases, hidden build-out costs, and how to hire with practical interviews that actually reveal skill. Dave walks through culture across multiple locations, leading with transparency, and the tough lessons from insurer policy shifts that disrupted PTSW models in BC. We talk strategy for repurposing gym space, creating time freedom as an owner, and growing revenue through practitioner education like his education company Loaded Manual Therapy. Real numbers, real tradeoffs, and a clear playbook for physios who want to grow, innovate and lead.Coast Performance Rehab: https://www.coastperformancerehab.com/Loaded Manual Therapy: https://www.loadedmanualtherapy.com/Work with Danielle: https://danielleboyd.caTimestamps00:00 Welcome, setup, and Dave’s intro02:45 Family, life balance, and clinic realities06:30 Dave’s background and the origin of Coast Performance Rehab11:50 Manual therapy philosophy and integrating movement16:40 Opening clinics 1 to 4: lessons, leases, and build-out costs20:55 Advice for first-time clinic owners and starting smaller22:50 Culture, hiring for fit, and practical interviews27:35 Squamish market differences and work-life balance norms29:50 Org chart, leadership roles, and delegation35:35 Biggest challenges of ownership and people-pleasing45:00 Insurer policy shifts, PTSW impact, and clinic pivots55:10 The upside of ownership: freedom, earnings, and growth1:01:00 Clinician education and the Loaded Manual Therapy model1:08:00 Balancing clinics, education, and family1:10:00 Leadership philosophy and growing people1:12:10 What a healthy business looks like1:13:20 Where to find Dave and CoastKeywords:bc physio, PABC, Canada physio, physiotherapy business, clinic ownership, Coast Performance Rehab, Dave Leyland, Loaded Manual Therapy, BC physiotherapy, physiotherapy culture, hiring physiotherapists, practical interview physio, clinic startup costs, lease negotiation clinic, HVAC build-out costs, Squamish physio, North Vancouver physio, Kitsilano physio, kinesiology programs, PTSW insurance changes, Pacific Blue Cross physio, gym utilization clinic, clinic org chart, leadership in healthcare, mentorship for physios, manual therapy education, online physio courses, Danielle Boyd podcast

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