Minimise Debt, Maximise Cash with Top Service
Minimise Debt, Maximise Cash with Top Service
Podcast Description
Minimise Debt, Maximise Cash with Top Service is the must-listen podcast for credit management professionals in the construction industry. Hosted by Emma Reilly, the 2025 Credit Professional of the Year, this show dives deep into the real-world challenges of credit control and cash flow in construction — where margins are tight, timelines are critical, and debt can derail progress fast.
Subscribe now and take the guesswork out of credit management — it’s time to minimise debt and maximise cash with confidence.
Podcast Insights
Content Themes
The podcast focuses on essential topics related to credit management and cash flow optimization in construction, with episodes exploring the necessity of credit policies for businesses of all sizes, practical tips for effective cash management, and real-world insights from industry professionals such as Stella Reilly and Lauren Woolley. Key episodes include discussions on how companies like Saint-Gobain efficiently manage credit and the unique offerings from Top Service.
Minimise Debt, Maximise Cash with Top Service is the must-listen podcast for credit management professionals in the construction industry. Hosted by Emma Reilly, the 2025 Credit Professional of the Year, this show dives deep into the real-world challenges of credit control and cash flow in construction — where margins are tight, timelines are critical, and debt can derail progress fast.
Subscribe now and take the guesswork out of credit management — it’s time to minimise debt and maximise cash with confidence.
In this episode of ”Minimise Debt, Maximise Cash with Top Service,” Emma Riley, CEO of Top Service and the 2025 Credit Professional of the Year , introduces a discussion between Laura Humphries, Head of Customer Development, and Phillip King, Non-Executive Director. They discuss the importance of agreeing on payment terms that work for both parties.
Laura emphasizes that both the supplier and client need to be on the same page regarding payment expectations to avoid significant delays in cash flow. To prevent such issues, it’s crucial to agree upon payment terms at the very beginning of a business relationship, confirm them in writing, and clearly state them on all invoices and communications.
The discussion also addresses situations where larger customers demand payment terms that are unworkable for suppliers. Laura and Phil advise that suppliers need to be honest about the potential impact on their company if they agree to unfavorable terms, as a business that goes bust cannot be a good supplier. They suggest that large businesses may agree to shorter terms if they understand the reality of the situation, and sometimes it’s better to decline an order than to accept one that ultimately jeopardizes the business. Phil shares his experience as a small business commissioner, where he saw large companies adapt their payment practices during lockdown after realising the impact on small businesses.
Listeners seeking advice on payment terms are encouraged to contact Top Service by phone at 01527 518802 or through their website. Emma Reilly concludes by inviting listeners to connect with Top Service Limited on LinkedIn or watch the video version of the podcast on their YouTube channel for more tips on maximizing cash and minimizing debt in the construction industry
To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/
Music by Purple Planet
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