SATISFYD
Podcast Description
Customer & Employee Feedback Management Solutions
Podcast Insights
Content Themes
The show addresses themes such as leadership during crises, effective marketing strategies, and customer engagement methodologies with episode topics including adapting to COVID-19 challenges in dealerships and optimizing marketing efforts to align with inventory management and customer insights.
Customer & Employee Feedback Management Solutions
Ryan sits down with Troy Ottmer, Founder and Principal Consultant of Ottmer Consulting, to explore how generational shifts and technology are shaping the dealership workforce. Troy shares insights on mentorship, communication, and how AI can bridge the gap between experience and innovation to build stronger, more connected teams.
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