The Other Side of the Chart
The Other Side of the Chart
Podcast Description
A podcast exploring how we design healthcare systems with patients — not just around them. Through candid conversations with patients, clinicians, and healthcare leaders, the show reveals what works, what doesn't, and what’s possible when we build systems that serve people on both sides of the chart.
Topics include patient-centered innovation, medical documentation, palliative care, and the intersection of technology, operations, and policy.
Podcast Insights
Content Themes
The podcast explores themes of patient-centered innovation, medical documentation, palliative care, and the intersection of technology, operations, and policy, with episodes highlighting personal narratives like Dalia’s experiences as a lifelong patient and discussions on the implications of clinical documentation with guests like Dr. Kevin Larson.

A podcast exploring how we design healthcare systems with patients — not just around them. Through candid conversations with patients, clinicians, and healthcare leaders, the show reveals what works, what doesn’t, and what’s possible when we build systems that serve people on both sides of the chart.
Topics include patient-centered innovation, medical documentation, palliative care, and the intersection of technology, operations, and policy.
Why does healthcare still feel so disconnected — even after decades of digitization?
Behind every repeated story, every missing record, and every moment of frustration is something deeper: the way health information is captured, shared, and too often siloed.
Dr. Steven Lane is a practicing physician, clinical informaticist, and Chief Medical Officer at Health Gorilla. He has spent decades at the center of healthcare’s digital transformation, from the early days of electronic medical records to today’s national interoperability efforts, all while continuing to care for patients.
In this episode, we explore:
- Why patients and caregivers still feel like they’re starting from scratch
- What’s really holding interoperability back in 2026
- How documentation became both a tool and a burden
- The role AI will play in making care more accessible — and where it could go wrong
- And what it would look like to truly put patients in control of their data
This conversation is about more than technology.
It’s about trust, design, and the choices we make in building systems that are meant to serve people.

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