Insurance Agency Success
Insurance Agency Success
Podcast Description
Welcome to the Insurance Agency Success Podcast — the go-to show for independent insurance agency owners who want to grow their business, streamline operations, and create a business they actually enjoy.
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
Podcast Insights
Content Themes
The podcast covers various themes pertinent to insurance agency owners, including business growth strategies, staffing challenges, automation, and technology integration. Episode examples include an exploration of organic growth without advertising, insights on acquiring other agencies, and guidance on achieving a work-life balance while navigating a competitive market.
Welcome to the Insurance Agency Success Podcast — the go-to show for independent insurance agency owners who want to grow their business, streamline operations, and create a business they actually enjoy.
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
…then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
Employee care isn’t a “nice to have.” It’s one of the smartest growth decisions an insurance agency owner can make.
In this episode, I sit down with our corporate chaplain to talk about how intentional employee support transforms agency culture, strengthens team retention, and directly impacts business profitability. At Jenesis, investing in people has never been separate from growing the business—and this conversation explains why.
“If you go somewhere and you actually feel like somebody cares about me, like I’m not just a number, like I’m a name and I’m a face and they know me personally and they know about my life and my family, and it’s so rare that it actually becomes this huge, attractive thing for your company to be that.” – Jayme Himmelwright
Whether you run a three-person shop or manage a fully remote team, creating a people-first agency changes how employees show up, how long they stay, and how connected they feel to your mission.
Increasing Agency Happiness and Profits with Employee Support Strategies
(00:03:46) What Taking Care of Your Employees Means
(00:09:52) How a Corporate Chaplain Provides Safe Support
(00:11:10) Accessing Support and Someone Who Listens
(00:19:32) Opening Meetings with Prayer
(00:22:38) Faith Transforms a Troubled Life
(00:27:21) What it Takes to Become a Corporate Chaplain
(00:31:26) Caring Rooted in Generosity
(00:34:50) Most Requested Book Giveaway
(00:36:42) Valuing Employees Builds Loyalty
(00:39:45) Year-End Appreciation and Planning
Caring for Employees: The Hidden Key to Scaling Your Insurance Agency
This episode is for agency owners who want to grow their business without burning out their people—and who understand that caring well is smart leadership. Here are some action steps you can take right away to initiate a more supportive agency culture:
- Audit how supported your team actually feels.
This week, ask one simple question in a 1:1 or anonymous survey: “If something personal or stressful came up, would you know where to go for support?” The answer will tell you more than any engagement score.
- Explore outside care support instead of carrying it all yourself.
This month, research corporate chaplain or care coach services that support small teams. Many programs are affordable, scalable, and designed for agencies with fewer than 10 employees.
- Create a consistent care touchpoint.
Choose one rhythm you can maintain—monthly check-ins, optional office hours, or quarterly team care conversations. Consistency matters more than frequency.
- Make employee care visible, not assumed.
Update your internal handbook, onboarding process, or team Slack with clear language about available support resources so employees know help exists before they need it.
- Tie retention to care, not compensation.
Look at the last person who left your agency. Ask yourself honestly: Did they feel valued, heard, and supported? Use that insight to shape your hiring and leadership strategy going forward.
- Decide what kind of agency you want to be known for.
This month, define one sentence that describes your culture (ex: “We are a people-first agency that supports our team through work and life”). Let that sentence guide decisions moving forward.
Agencies don’t need to be large to have a care team or a corporate chaplain. Teams of three or four people often see just as much impact as larger organizations. When employees know someone genuinely cares, it changes everything—from culture to performance to loyalty.
Connect with Eddie Price and Jenesis Software:
LinkedIn: https://www.linkedin.com/in/eddierprice/
The Perfect Insurance Agency Book: https://www.amazon.com/Perfect-Insurance-Agency-Changes-Success/dp/0578485753
Agency Management Software: https://www.jenesissoftware.com/
Book Your Demo of Jenesis Software today: https://www.jenesissoftware.com/request-demo-2/
YouTube: https://www.youtube.com/@JenesisSoftware
Connect with Jayme Himmelwright:
Learn more about the Care Team at Jenesis: https://www.jenesissoftware.com/care-program/
Corporate Chaplains of America: https://chaplain.org/
Disclaimer
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