Restaurant AI
Restaurant AI
Podcast Description
Restaurant AI with Matt Wampler is your weekly deep dive into the rapidly evolving world of artificial intelligence and its transformative impact on the restaurant and hospitality industry. Hosted by tech entrepreneur and industry insider Matt Wampler, this podcast explores how AI is reshaping everything from kitchen operations and customer service to marketing, labor management, and the guest experience. Whether you’re a restaurant operator, tech innovator, or hospitality enthusiast, each episode delivers insights, expert interviews, and real-world use cases that help you stay ahead in a competitive and tech-driven landscape.
Podcast Insights
Content Themes
The podcast covers a range of topics including AI's impact on labor management, kitchen operations, customer service, and technology integration in restaurants. For example, episodes discuss labor management innovations with 7shifts, scaling hospitality with AI agents, and the evolution of restaurant technology and its challenges, focusing on real-world use cases and expert insights.
Restaurant AI with Matt Wampler is your weekly deep dive into the rapidly evolving world of artificial intelligence and its transformative impact on the restaurant and hospitality industry. Hosted by tech entrepreneur and industry insider Matt Wampler, this podcast explores how AI is reshaping everything from kitchen operations and customer service to marketing, labor management, and the guest experience. Whether you’re a restaurant operator, tech innovator, or hospitality enthusiast, each episode delivers insights, expert interviews, and real-world use cases that help you stay ahead in a competitive and tech-driven landscape.
In this episode of the Restaurant AI Podcast, host Matt Wampler, Co-Founder and CEO of ClearCOGS, sits down with Jeremy Julian, longtime restaurant technology leader, founder, and podcast host who has spent decades at the center of the POS and restaurant tech ecosystem.
Jeremy brings a rare, long-range perspective on how restaurant technology has evolved — from hardware-heavy POS systems to payment-first platforms — and where AI may push the industry next. Together, they unpack why restaurant problems haven’t really changed, why technology stacks keep getting more complex, and how operators are being forced to navigate an increasingly noisy tech landscape.
The conversation dives into the real tradeoffs between bundled vs best-in-class systems, why operators are losing trust in vendors that overpromise, and what it actually means for POS to become the “system of record” in an AI-driven future. Jeremy also shares why big tech companies struggle to solve restaurant problems, how robotics and automation are already reshaping kitchens, and why open ecosystems may be the only sustainable path forward.
From RFP failures to robotic kitchens, and from operator pain points to the future of personalization, this episode offers a candid, insider look at what’s really happening behind the scenes of restaurant technology — and what operators and founders should be paying attention to next.
00:00 Intro & Coming Up Next
02:47 Jeremy Julian’s background in restaurant technology
05:02 Why restaurant problems never really change
07:17 The explosion of restaurant tech and operator fatigue
09:32 Bundled vs best-in-class systems
12:27 Why operators are losing trust in tech vendors
15:17 POS as the system of record
18:32 Why big tech struggles with restaurant complexity
22:02 AI, personalization, and the future of POS
25:47 Robotics and automation in restaurant kitchens
29:27 What founders and operators should focus on next
32:47 Final thoughts and advice for the industry
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