Driving Solutions with Jim Fitzpatrick, powered by CBT News
Driving Solutions with Jim Fitzpatrick, powered by CBT News
Podcast Description
Welcome to Driving Solutions, the podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode dives into the real-world strategies, tools, and vendor solutions helping today’s auto dealers run smarter, more profitable operations.From fixed ops and F&I to digital retailing and dealership leadership, Driving Solutions covers the full scope of dealership operations. Whether you're a dealer principal, GM, sales leader, or part of the management team, you’ll hear the trends, tactics, and expert insights that drive real results.Listen now and visit CBTNews.com for even more expert interviews, dealership news, and solutions. Follow us on social @carbiztoday and @cbtnews to stay connected and join the conversation.
Podcast Insights
Content Themes
The podcast addresses key topics in dealership operations, such as fixed operations, finance and insurance, digital retailing, and dealership leadership. Episodes consistently feature examples like the integration of Customer Data Platforms and compliant credit card surcharging, focusing on trends that enhance profitability and efficiency in auto dealerships.
Welcome to Driving Solutions, the podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode dives into the real-world strategies, tools, and vendor solutions helping today’s auto dealers run smarter, more profitable operations.
From fixed ops and F&I to digital retailing and dealership leadership, Driving Solutions covers the full scope of dealership operations. Whether you’re a dealer principal, GM, sales leader, or part of the management team, you’ll hear the trends, tactics, and expert insights that drive real results.
Listen now and visit CBTNews.com for even more expert interviews, dealership news, and solutions.
Follow us on social @carbiztoday and @cbtnews to stay connected and join the conversation.
Amberly Allen from Dealer Merchant Services explains how dealerships can save significant money by properly implementing credit card surcharge programs while staying compliant with regulations.
• Working with 1,000 dealers in 45 states and endorsed by 14 state associations
• Finding hidden fees and rate increases in 26-page confusing credit card statements
• Providing on-site implementation with a 93-item checklist for proper setup
• Training over 16,000 dealership employees on compliance and customer communication
• Offering stateside support staffed by former dealership controllers who understand automotive accounting
• Saving dealers approximately 70% on processing fees ($7,000 monthly for every $10,000 currently spent)
• Generating $2.5 million in net profit savings for a 10-store group over three years
• Maintaining compliance by never charging surcharges on debit cards (used by 30-40% of customers)
• Warning against DIY implementation due to complex regulations and interchange rates
• Providing traditional processing options for dealers not ready to implement surcharging
Contact Dealer Merchant Services to get a free assessment of your current credit card processing statements and discover your potential savings.
Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.
Subscribe on your favorite podcast platform and visit CBTNews.com for more.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
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