Driving Solutions with Jim Fitzpatrick, powered by CBT News
Driving Solutions with Jim Fitzpatrick, powered by CBT News
Podcast Description
Welcome to Driving Solutions, the podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode dives into the real-world strategies, tools, and vendor solutions helping today’s auto dealers run smarter, more profitable operations.From fixed ops and F&I to digital retailing and dealership leadership, Driving Solutions covers the full scope of dealership operations. Whether you're a dealer principal, GM, sales leader, or part of the management team, you’ll hear the trends, tactics, and expert insights that drive real results.Listen now and visit CBTNews.com for even more expert interviews, dealership news, and solutions. Follow us on social @carbiztoday and @cbtnews to stay connected and join the conversation.
Podcast Insights
Content Themes
The podcast addresses key topics in dealership operations, such as fixed operations, finance and insurance, digital retailing, and dealership leadership. Episodes consistently feature examples like the integration of Customer Data Platforms and compliant credit card surcharging, focusing on trends that enhance profitability and efficiency in auto dealerships.
Welcome to Driving Solutions, the podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode dives into the real-world strategies, tools, and vendor solutions helping today’s auto dealers run smarter, more profitable operations.
From fixed ops and F&I to digital retailing and dealership leadership, Driving Solutions covers the full scope of dealership operations. Whether you’re a dealer principal, GM, sales leader, or part of the management team, you’ll hear the trends, tactics, and expert insights that drive real results.
Listen now and visit CBTNews.com for even more expert interviews, dealership news, and solutions.
Follow us on social @carbiztoday and @cbtnews to stay connected and join the conversation.
PureCars executives Lauren Donalson, CEO, and Jason Wiley, President and Chief Revenue Officer, join Driving Solutions to discuss how clean data and AI-powered marketing can help dealerships drive service visits, strengthen customer engagement, and improve profitability in 2026. They explain why fixed operations remain one of the most underleveraged profit centers in automotive retail—and how smarter data practices can unlock long-term value across the ownership lifecycle.
Donalson and Wiley outline PureCars’ evolution from a digital media platform into a data-driven solution built around data hygiene, customer unification, and intelligent automation. The conversation explores how poor data quality limits marketing effectiveness, why AI is critical for identifying high-probability service and sales opportunities, and how omni-channel outreach can deliver measurable gains in service revenue and customer satisfaction. As dealerships plan for 2026, they share practical insights on where to focus investments to drive sustainable growth.
Key discussion points:
- Why fixed ops marketing is critical to dealership profitability
- The impact of poor data hygiene on customer engagement
- Unifying DMS, CRM, and third-party data into a single CDP
- Using AI to identify high-value service and sales opportunities
- Driving measurable gains in service visits and revenue per RO
Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.
Subscribe on your favorite podcast platform and visit CBTNews.com for more.
Disclaimer
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