The Staffing Playbook Podcast, Powered by YES
The Staffing Playbook Podcast, Powered by YES
Podcast Description
Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.
Podcast Insights
Content Themes
The show explores various topics centered around staffing and employment strategies, including episodes on sales techniques, market trends, AI in staffing, and strategies for client engagement. Specific episodes highlight gaining market share, transforming client interactions, and navigating hiring through economic shifts.

Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.
The staffing firms winning right now aren’t making more calls — they’re making better ones. And the ones falling behind? They don’t have a sales problem. They have a control problem.
In Episode 71, I sat down with two industry heavyweights to break down exactly where deals die — and what to fix first:
Jamie Lupo — 20+ years in staffing, 18 at LHH where she rose to VP of Strategy. She rebuilt flatlined offices into record-breakers and recently launched Lupo Advisory to help small and midsize staffing firms sharpen their sales execution and go-to-market strategy. Jamie doesn’t sugarcoat it: if your reps are “waiting to hear back,” you’re already losing.
Valentine Kapture — 15+ years in staffing strategy and analytics, also an LHH and Robert Half alum. He launched KAPTURE to bring Fortune 500-level AI and workflow automation to the small and midsize staffing firms that need it most.
Here’s what we got into:
→ Why sales-recruiting alignment is where staffing firms go to die → The discovery question gap that’s killing your close rate → How one team hit their highest temps-out in 4 weeks by fixing their data → Where AI removes the drag vs. where it needs to stay out of the way → Why every irrelevant touch trains the buyer to ignore you → A 7-day challenge you can start tomorrow
This one is tactical. No fluff. Just the plays.
📅 Thursday, April 16th | 1:00 PM MDT

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.