Change Order Podcast
Change Order Podcast
Podcast Description
Hosted by Jason Shuman of Primary Venture Partners, Change Order explores the turning points that define today’s leading operators and investors.
Guests like Ryan Serhant, Codie Sanchez, Michael Rudin, and James O’Shaughnessy share the key inflections that shaped who they are — and how they think.
Podcast Insights
Content Themes
The show explores pivotal moments in the careers of its guests, prominently focusing on trends in venture capital, fintech, and entrepreneurship, with episodes discussing topics like the evolution of real estate strategies and the integration of AI in creative processes.

Hosted by Jason Shuman of Primary Venture Partners, Change Order explores the turning points that define today’s leading operators and investors.
Guests like Ryan Serhant, Codie Sanchez, Michael Rudin, and James O’Shaughnessy share the key inflections that shaped who they are — and how they think.
When’s the last time you had a good customer experience?
Alex Levin, Co-founder and CEO of Regal AI, is building AI Phone Agents that handle millions of customer calls for a small fraction of the cost, and drive higher customer satisfaction.
In this episode with Jason Shuman, Levin gets into:
• why companies moved away from phone calls despite customer demand.
• how legacy vendors decided voice wasn’t worth improving.
• why AI voice is now cheaper and more consistent than humans.
• what slows big companies from adopting voice AI.
• how AI handles the tier-1 work while humans focus on harder problems.
Connect with us here:
1. Alex Levin: https://www.linkedin.com/in/alexlevin1
2. Jason Shuman: https://www.linkedin.com/in/jasonshuman/
3. Change Order: https://www.linkedin.com/company/change-order/
4. Primary Venture Partners: https://www.linkedin.com/company/primary-venture-partners/

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