Behind The Chain
Behind The Chain
Podcast Description
I've spent the last decade as a headhunter, partnering with some of the world’s largest and most influential companies & brands, I've had a front-row seat to the mechanics behind how businesses are built—from their leadership structures and talent strategies to their operational models and cultural DNA.What’s always fascinated me is that while every company might aim for growth and innovation, how they get there varies dramatically depending on the industry they’re in. The way a cutting-edge eCommerce brand scales is worlds apart from how a legacy Logistics provider evolves or how a high-street Retail giant adapts to digital transformation. These intricacies are often overlooked, yet they shape the way industries function, grow, and impact the wider world.Through countless conversations with Founders, Executives, and hiring managers, I began to see patterns—and differences—that sparked a deeper curiosity: What makes each of these arenas tick? What challenges do they face behind the scenes? How do the people at the helm make decisions that ripple across the economy, employment, and society at large?That’s why I launched Behind the Chain.This podcast is a place where we unpack the business models, leadership mindsets, and industry dynamics that define different sectors—from eCommerce to healthcare, manufacturing to fintech, and beyond. I sit down with the operators, thinkers, and builders who are in the trenches, bringing their stories to light so we can better understand how industries really work behind the chain of command, decisions, and outcomes. It’s part curiosity, part professional obsession—and 100% driven by a desire to uncover the layers of business that often go unseen.Whether you're a Founder, CEO, aspiring Execuitive OR simply fascinated by the architecture of business, Behind the Chain offers a rare lens into what it really takes to build and scale in today’s ever-changing landscape.
Podcast Insights
Content Themes
The podcast covers topics related to business models, leadership mindsets, and sector-specific dynamics, with episodes such as scaling global eCommerce with Passport Global's technology and insights from industry leaders like Dwain McDonald, focusing on the challenges of building large companies in logistics and retail.

I’ve spent the last decade as a headhunter, partnering with some of the world’s largest and most influential companies & brands, I’ve had a front-row seat to the mechanics behind how businesses are built—from their leadership structures and talent strategies to their operational models and cultural DNA.
What’s always fascinated me is that while every company might aim for growth and innovation, how they get there varies dramatically depending on the industry they’re in. The way a cutting-edge eCommerce brand scales is worlds apart from how a legacy Logistics provider evolves or how a high-street Retail giant adapts to digital transformation. These intricacies are often overlooked, yet they shape the way industries function, grow, and impact the wider world.
Through countless conversations with Founders, Executives, and hiring managers, I began to see patterns—and differences—that sparked a deeper curiosity: What makes each of these arenas tick? What challenges do they face behind the scenes? How do the people at the helm make decisions that ripple across the economy, employment, and society at large?
That’s why I launched Behind the Chain.
This podcast is a place where we unpack the business models, leadership mindsets, and industry dynamics that define different sectors—from eCommerce to healthcare, manufacturing to fintech, and beyond. I sit down with the operators, thinkers, and builders who are in the trenches, bringing their stories to light so we can better understand how industries really work behind the chain of command, decisions, and outcomes.
It’s part curiosity, part professional obsession—and 100% driven by a desire to uncover the layers of business that often go unseen.
Whether you’re a Founder, CEO, aspiring Execuitive OR simply fascinated by the architecture of business, Behind the Chain offers a rare lens into what it really takes to build and scale in today’s ever-changing landscape.
Join us on Behind The Chain for episode #32, with Special Guest – Edward Male-Hill, Head of Growth at Evri Fulfilment.
As you can see, we were at the Evri Hub in Barnsley for this latest episode. Joey and the BTC team strapped in for another road trip, which only meant one thing – another sensational experience at the unique warehouse base they have, and Ed has a lot of news to share about the new dynamics and infrastructure!
Conversation is centred around how Ed is helping retailers turn their supply chain into a competitive advantage. Working across the full logistics spectrum, fulfilment, value‑added freight forwarding, omni‑channel eCommerce and enterprise‑grade fulfilment – he's making shit happen!
Oh, don't forget to factor in that Evri Group brings together Evri, DHL eCommerce UK, Coll-8 and UK Mail – forming the UK's premier parcel delivery company!
Joey & Ed cover:
• Scaling Fulfilment with Tech that makes any brand a future-ready proposition
• GTM strategy – what’s Evri’s current presence in the Supply Chain sector
• The trials and tribulations experienced as a leader of sales
• What does the future hold for Tech in the Fulfilment & Freight Forwarding arena
Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.
Listen & Enjoy.
Subscribe to our Youtube Channel where you can catch the live episode – www.youtube.com/@BehindTheChain-Podcast
Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk – [email protected]

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