In this episode of The Locker Room, Steve is joined by Hannah Bryans, a BASI Level 4 ski instructor, ski product owner at BASI, and founder of Connect Snowsports in Zermatt. Hannah shares her journey from growing up between Zurich and the UK to leading ski schools, running summer camps, and helping shape the future of ski instructor training.

The conversation goes deep into what it really means to coach and lead at a high level. Hannah opens up about building strong teams, why reflection matters, and how to create a culture where people thrive. She talks about balancing technical skill with people skills, how to build genuine confidence in your athletes, and the lessons she’s learned from managing seasonal teams that change every year. You’ll also hear how she helps instructors move beyond just technical performance to become adaptable, reflective educators, plus why the new Professional Development Portfolio at BASI is such a game-changer.

Whether you’re a coach, instructor, teacher, or anyone interested in leadership and team culture, this episode is packed with real stories and advice you can use right away. Hannah shares honest reflections on what she’d tell her younger self, what it feels like to represent BASI at Interski, and why setting clear expectations and being present with your team can make all the difference.

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