In this episode of The Co-op Heroes Podcast, we sit down with Jamie Conn, Safety Coordinator at Blue grass Energy in Nicholasville, Kentucky, recorded live at the NRECA Safety Leadership Summit in St. Louis, Missouri. He makes the case that most safety problems in the electric utility industry are not about rule following. They are about what happens in someone’s mind long before they ever get to the task.

Most co-ops still treat safety as a compliance function. Deliver the information, check the box, move on. And for a long time, that worked well enough. But Jamie Conn has spent years watching what happens when you replace blame with relationship, and what becomes possible when people actually feel safe enough to tell the truth about what went wrong.

Jamie came to line work through the military and an unemployment office, with no background in utilities and no ambitions to become a lineman. What he found surprised him. Almost 17 years working the line gave him something most safety coordinators do not have: the experience of being the guy on the pole, the one carrying unspoken baggage to the job site, the one who knows what it feels like when the room turns into a blame session after an incident.

Then his brother died by suicide. That loss sent him into ministry, where he spent four years as a pastor before the pull of the industry brought him back. When a safety coordinator position opened up, it felt like the two halves of his career had finally found a reason to exist in the same room. The relational work of a pastor and the protection work of a safety professional turned out to be the same job in different gear.

Featured topics:

• Why accountability and blame are not the same thing, and why the difference between them is relationship
• How the posture of a room changes when a leader uses himself as the negative example first
• What a traffic accident investigation revealed about the difference between fixing people and fixing systems
• Why the most dangerous hazard in any job is the one you cannot imagine
• How ministry prepared Jamie to see what linemen bring to work that has nothing to do with the task at hand
• Why compliance is the lowest form of cognition, and what he is chasing instead

Jamie is not proposing to get rid of protocols or safety manuals or job briefings. He is proposing that none of those tools work the way they are supposed to unless the relationships underneath them are solid. Rules tell people what to do. Culture determines whether they actually do it, and whether they tell you when something goes wrong before it becomes an incident report.

This is a conversation about what safety looks like when a former lineman, pastor, and safety coordinator decides to stop treating people like robots and start engineering systems that account for the fact that they are not.