Restaurant Tech Trends
Restaurant Tech Trends
Podcast Description
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
Podcast Insights
Content Themes
The podcast focuses on various themes including restaurant technology adoption, industry growth strategies, and guest satisfaction improvements. Episodes feature discussions on topics like the role of AI in drive-thru operations, foundational tech for scaling restaurant brands, and innovations in guest experience management.
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
🚀🍪🌙 WARM COOKIES AT 2AM?! 🚀🍪🌙
On today's 🍔Restaurant 🤖Tech 📈Trends I sit down with Rachard Dennis, SVP of Operations at Insomnia Cookies, the late-night delivery-first brand delivering warm cookies to your door when most restaurants are long closed. With stops at Target, Subway, Wingstop, Taco Bell, and Smalls Sliders along the way, Ra'Chard is a proven operator who knows execution is everything.
📺WATCH AND LEARN📺
👉 How Insomnia is scaling from 360+ locations toward an 1,800-location global vision, and the ”five strategic prongs” that are driving that growth
👉 Why Ra'Chard's mantra is ”no cubicle decisions” and how asking his team ”tell me where you're cheating” has become his secret weapon for surfacing field innovations worth codifying
👉 Ra'Chard's honest take on what gets oversold in the POS space and the RFP questions operators forget to ask that come back to bite them at 1AM
➕ PLUS: What Target taught Ra'Chard about leadership at age 24, how Insomnia balances in-house drivers vs third-party delivery, and his hot take on cookies for breakfast 🍪🌅
➕➕ PLUS PLUS: Rapid fire answers on dunk vs no-dunk, crispy vs gooey edges, and one flagship at 100% vs 500 at 80%.
Thank you Ra'Chard for the field-tested perspective. This one's packed with ops gold for anyone scaling a multi-unit brand. 🚀
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.