Restaurant Tech Trends

Restaurant Tech Trends
Podcast Description
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
Podcast Insights
Content Themes
The podcast focuses on various themes including restaurant technology adoption, industry growth strategies, and guest satisfaction improvements. Episodes feature discussions on topics like the role of AI in drive-thru operations, foundational tech for scaling restaurant brands, and innovations in guest experience management.

On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
🚀 New episode drop on 🍔Restaurant 🤖Tech 📈Trends! Incept AI co-founder Justin Foster sat down with John Schattinger, VP Technology at Robeks, a fast-growing smoothie and juice brand turning tech into throughput across POS, loyalty, digital, and ops.
📺WATCH AND LEARN📺
👉 Why Robeks moved to a new POS solution and how it unlocked easier integrations and faster rollouts with partners.
👉 How shifting from dollars-for-points to a tiered, item-based structure improved margins and increased visit frequency for members hunting that free smoothie.
👉 Learn how Robeks' Harmonious Bites rollout is tracked with product mix plus retention and check analytics and guest sentiment to ensure upsell without cannibalization
👉 Where John sees practical AI: personalization and agentic coaching
➕ PLUS – What’s next at Robeks: John discusses first-party catering and digital voice ordering.
➕ PLUS PLUS: Shout-out to the vendors mentioned in this episode who are helping make it possible at Robeks: Toast, Olo, Bikky, Tattle, and PAR Punchh . Vendor teamwork makes the dream work!
Huge thanks to John for a candid, metrics-forward convo.
#restaurants#qsr#loyalty#pos#AI#customerdata#smoothies#robeks#operations

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