Healthy As Tech Talks
Healthy As Tech Talks
Podcast Description
Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences.Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing the way healthcare employees work and patients receive the care they deserve.Contact our team here: https://optimumhit.com/contact/
Podcast Insights
Content Themes
The show delves into various themes including healthcare IT transformations, AI implementation, cloud solutions, and patient experience improvements. Episodes cover specific topics such as navigating AI risks in healthcare organizations, utilizing Amazon Connect to reduce patient wait times in call centers, and exploring the role of Azure Virtual Desktop in modernizing hospital IT infrastructures.
Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences.
Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing the way healthcare employees work and patients receive the care they deserve.
Contact our team here: https://optimumhit.com/contact/
Fragmented portals. Outdated SharePoint sites. Healthcare employees spending more time hunting for answers than doing their jobs. That’s the reality in most healthcare organizations today, and it’s costing time, money, and staff satisfaction.
In this episode of Healthy as Tech, Natalie Tollefson and Matthew Allen, discuss how leading healthcare organizations are simplifying the employee experience by offering one front door for every department on ServiceNow. You’ll see what healthcare’s best-practice portal strategy looks like, and why unifying the front end is the secret to employee efficiency.
In this episode, we explore
– The hidden costs of fragmented portals in healthcare and how to fix them
– The three stages of the portal journey and how to know where your organization stands today
– How a “one start shop” helps clinicians, HR, IT, and operations staff find answers and take action faster
– Why a unified ServiceNow employee portal is the new healthcare best practice for efficiency
If you’re an IT, HR, or healthcare operations leader looking to improve efficiency and simplify the employee experience, this conversation is for you.
Want to explore how Optimum Healthcare IT can help guide your portal journey? Reach out to our team or learn more about our ServiceNow services.
Disclaimer
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