Inside Automotive with Jim Fitzpatrick, powered by CBT News
Inside Automotive with Jim Fitzpatrick, powered by CBT News
Podcast Description
Inside Automotive is a groundbreaking show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape. For more like this visit us at CBTNews.com.
Podcast Insights
Content Themes
The show delves into themes such as dealership best practices, market trends, and the impact of technology on the automotive sector, with episodes covering topics like AI integration in car dealerships, automotive M&A activity, and the effects of California's EV regulations on dealerships.

Inside Automotive is a groundbreaking show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape. For more like this visit us at CBTNews.com.
Affordability, employee expectations, and operational discipline are reshaping dealership management in today’s automotive market. On this episode of Inside Automotive, Colin Liss, General Manager of Green Mazda Lincoln and recent NADA Academy graduate, shares how his dealership is adapting to changing consumer behavior while maintaining stability and performance.
Liss discusses how rising vehicle prices and higher monthly payments are forcing dealers to focus on value-driven selling, product fitment, and customer retention instead of relying heavily on incentives. He also explores how leadership strategies are evolving as dealerships navigate employee retention, work-life balance expectations, and changing workplace dynamics.
Key discussion points include:
- Affordability challenges and payment-sensitive consumers
- Managing negative equity and financing complexity
- Leadership lessons from the NADA Academy
- Employee retention, staffing flexibility, and workplace culture
- The role of urgency and consistency in dealership operations
- Using authentic social media engagement to strengthen customer relationships
- Why process discipline remains critical during market uncertainty
Liss explains why dealerships that stay focused on fundamentals, leadership consistency, and customer alignment are better positioned to navigate ongoing market pressure.
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