Technology-Empowered Growth at Ping An
Technology-Empowered Growth at Ping An
Podcast Description
Discover how Ping An is using AI-empowered technology to transform its business, serving over 240 million customers in China. Hear how the company harnesses the power of scale and personalized services, delivered efficiently across integrated financial, health, and senior care services.
Podcast Insights
Content Themes
Explores themes of digital transformation in financial services, artificial intelligence in healthcare, and integration of technology in insurance, with episodes discussing smart insurance solutions and how AI is redefining customer experiences.

Discover how Ping An is using AI-empowered technology to transform its business, serving over 240 million customers in China. Hear how the company harnesses the power of scale and personalized services, delivered efficiently across integrated financial, health, and senior care services.
As China’s population ages, Ping An is redefining eldercare through its innovative “Insurance + Home-Based Senior Care” model. Powered by AI and large language models, this integrated ecosystem connects doctors, concierges, and smart devices to deliver proactive, personalized care — helping seniors live safely and independently at home. In this episode, hear the real-life story of how Ping An’s technology and 24/7 support saved a client’s life.

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