Technology-Empowered Growth at Ping An
Technology-Empowered Growth at Ping An
Podcast Description
Discover how Ping An is using AI-empowered technology to transform its business, serving over 240 million customers in China. Hear how the company harnesses the power of scale and personalized services, delivered efficiently across integrated financial, health, and senior care services.
Podcast Insights
Content Themes
Explores themes of digital transformation in financial services, artificial intelligence in healthcare, and integration of technology in insurance, with episodes discussing smart insurance solutions and how AI is redefining customer experiences.
Discover how Ping An is using AI-empowered technology to transform its business, serving over 240 million customers in China. Hear how the company harnesses the power of scale and personalized services, delivered efficiently across integrated financial, health, and senior care services.
Demand for insurance, healthcare, and retirement services is surging in China, as the middle class surpasses 400 million and nearly 30% of the population is projected to be over 65 by 2030. At the same time, the insurance sector—worth RMB 5.7 trillion in 2024—is still underpenetrated, with vast growth potential.
In this episode, Ping An Group CFO Rebecca Fu and Chief Scientist Dr. Xiao Jing share how the company is driving insurance’s digital transformation through smart solutions powered by AI and big data. By combining behavioral, health, and financial data into real-time insights, Ping An is redefining customer experience, automating claims, preventing fraud, and equipping 360,000 insurance agents with Gen-AI tools. Discover how Ping An is setting the benchmark for AI in insurance—and defining the future of the industry.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.