Curious Customer – the Consumer Podcast.
Curious Customer - the Consumer Podcast.
Podcast Description
Curious Customer is for anyone curious about the world of Consumer: insights, trends, companies, brands - and the people building them. Hosted by Matt Chandler, the show explores the front lines of consumer innovation, featuring conversations with Founders, CEOs, CMOs, and Marketing Leaders shaping the future. Whether you're a future founder, brand builder, or simply curious about the world around you, this podcast is for you. Each episode dives into the experiences behind iconic brands and emerging startups, highlighting the thinking behind product, brand, distribution, and design. In an age of AI, we shine a light on the enduring power of consumer storytelling and market pull. After all, we're all consumers. It drives our economies - and deserves our curiosity. Thanks for tuning in. Find us at curiouscustomer.co
Podcast Insights
Content Themes
The podcast focuses on diverse topics within consumer trends and brand innovation, with episodes exploring the evolution of social platforms, the marketing strategies of iconic brands like LEGO, and pioneering ideas in sectors such as drone delivery and automotive alternatives. Specific episode highlights include discussions on how social platforms like Howbout are reshaping friendship dynamics and the importance of storytelling in consumer marketing.

Curious Customer is for anyone curious about the world of Consumer: insights, trends, companies, brands – and the people building them.
Hosted by Matt Chandler, the show explores the front lines of consumer innovation, featuring conversations with Founders, CEOs, CMOs, and Marketing Leaders shaping the future. Whether you’re a future founder, brand builder, or simply curious about the world around you, this podcast is for you. Each episode dives into the experiences behind iconic brands and emerging startups, highlighting the thinking behind product, brand, distribution, and design. In an age of AI, we shine a light on the enduring power of consumer storytelling and market pull.
After all, we’re all consumers. It drives our economies – and deserves our curiosity.
Thanks for tuning in. Find us at curiouscustomer.co
What if your electric car could make you money while you sleep, or your energy company actually helped you save instead of just sending bills? In this episode, Tim Heal, Chief Strategy Officer at Octopus Energy, reveals how the way we power our homes is fundamentally changing—and why it matters for your wallet and the planet.
For decades, energy companies have operated on outdated technology, treating you as a passive consumer. But a new model is emerging: smart technology that turns your home, car, and solar panels into active participants in a flexible energy grid that rewards you for helping balance supply and demand. You're no longer just paying for power—you're becoming a partner in creating a cleaner, smarter energy system that benefits you financially.
Tim shares his vision for the future: where your energy company isn't just a faceless utility, but an intelligent system that optimizes everything automatically—charging your car overnight when prices are lowest, running appliances when solar power is abundant, and keeping your home comfortable while minimizing costs and emissions.
Key Topics Discussed:
- The Virtual Battery in Your Driveway – How 270,000 EV owners are making money while they sleep. Tim explains Octopus's smart charging program where you plug in your car, set when you need it ready, and their technology automatically charges when electricity is cheapest while paying you for helping balance the grid.
- What Really Happens When You Turn On Your Lights – The surprising truth about where your electricity comes from. Tim breaks down the difference between the physical grid delivering power and the commercial agreements behind the scenes, explaining why prices change every 30 minutes and how Octopus absorbs that volatility for you.
- Why Your Energy Company's Technology Matters – The shocking state of utility systems. While most energy companies run on systems built in the 1980s, Octopus's cloud-based Kraken platform updates 200 times per day—delivering real-time meter readings, flexible tariffs, and customer service that actually works.
- The Four-Part Ecosystem Transforming Energy – Beyond just flipping switches. Octopus helps you install heat pumps and solar, invests billions in renewable farms, and licenses technology to competitors like E.ON and EDF to make clean energy easier and cheaper to access.
- Why Optimism Matters – The human side of the energy revolution. Tim shares why he's hopeful about the future, seeing business leaders prioritize genuine impact over profit through community ownership and using business as a force for good.
Listen Now
Ready to understand how the energy revolution impacts your wallet? Tune in to hear how modern technology and renewable energy are transforming the way we power our homes.
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Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
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