Home Service Hacks

Home Service Hacks
Podcast Description
Home Service Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.
Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.
Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, Home Service Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.
Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.
Podcast Insights
Content Themes
The podcast covers a range of themes including AI advancements, automation for efficiency, and technology integrations within the home service industry. For instance, episodes explore the impact of AI voice technology on customer interactions and the efficiency brought by automated data entry with OCR tools, as showcased in discussions with Ben Brimacombe from Free2Grow and Timothy Wood from Wink Toolbox.

Home Service Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.
Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.
Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, Home Service Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.
Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.
In this exciting episode of Home Service Hacks, host Bill Brown dives deep into the world of AI in the home services industry. Joined by Ben Brimacombe from Free2Grow, they explore how AI voice technology is reshaping the contractor landscape by booking jobs, ensuring no calls are missed, and questioning the future role of traditional CSRs.
The conversation uncovers the origins of Free2Grow and the passion-driven decision to focus on home services, highlighting the critical nature of every customer call. Discover how AI voice works seamlessly with CRMs to deliver intelligent, human-like interactions, and the potential this technology has to elevate customer service standards.
Listen in as Bill and Ben stress-test AI with live demo calls, showcase its sophisticated decision-making capabilities, and discuss its impact on customer relations. With insights into upcoming features, industry partnerships, and the AI’s adaptability, this episode is a must-listen for anyone in the trades looking to embrace the future of service.
Learn more about Volca.AI here 👉 sthacks.cc/free-2-grow

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