Home Service Hacks
Home Service Hacks
Podcast Description
Home Service Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.
Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.
Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, Home Service Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.
Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.
Podcast Insights
Content Themes
The podcast covers a range of themes including AI advancements, automation for efficiency, and technology integrations within the home service industry. For instance, episodes explore the impact of AI voice technology on customer interactions and the efficiency brought by automated data entry with OCR tools, as showcased in discussions with Ben Brimacombe from Free2Grow and Timothy Wood from Wink Toolbox.
Home Service Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.
Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.
Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, Home Service Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.
Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.
Trades coaching myths exposed: Learn why cookie-cutter playbooks don’t work and how to fix your P&L, operations, and buy-in issues for real growth.
🚀 Contractors will walk away knowing exactly what to prioritize to scale from $1M to $10M and beyond.
In this episode, Bill Brown sits down with Norris Ayvazian, founder of Service Crucible, to unpack:
• Why most financials are set up incorrectly and how to fix your chart of accounts 📊
• The 3 P&L red flags contractors overlook (commissions, advertising, wages)
• How private equity views home services and what contractors can learn from it 💰
• The importance of natural team buy-in vs. forced change
• Marketing spend and customer acquisition: treating channels like stock investments 📈
• Building an AI-powered knowledge base to capture processes and eliminate inefficiency 🤖
• The role of memberships, LTV, and service-to-install balance in long-term profit
This is a straight-shooting conversation about what’s broken in contractor coaching and how to build a business that customers, employees, and even investors value.
👉 Join the ServiceTitan Hacks Facebook Group
Connect with 9,000+ ServiceTitan power users. Access free resources, AI automations, and revenue-boosting tactics tested in the field by contractors like you.
https://go.st-hacks.cc/servicetitanhacks
Guest: Norris Ayvazian | Service Crucible
https://servicecrucible.com/
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.