Founder Files
Founder Files
Podcast Description
Founder Files brings you conversations with the minds behind some of today’s most ambitious startups. Hosted by Salma Hatim, Founder & CEO of Cypher, this podcast explores the real decisions, strategies, and challenges that shape high-growth businesses (Seed to Series C). Through candid discussions with founders, investors, and industry leaders, we break down what it takes to scale, secure funding, and build something that lasts.
Podcast Insights
Content Themes
The podcast delves into the nuances of building high-growth businesses from Seed to Series C, with current topics including financial strategies, operational metrics, and the importance of scalable systems. Episodes offer insights on growth metrics that matter, the difference between bookings and revenue, and approaches to raising the right capital, featuring practical examples from guests like Daren Lauda of Outset and Zach Barney of Mobly.

Founder Files is a podcast about the real decisions behind scaling a business. Hosted by Salma Hatim, Founder and CEO of Cypher, the show features candid conversations with founders, operators, and industry leaders building and supporting high-growth companies. We unpack what actually happens behind the scenes as companies scale, from financial systems and forecasting to revenue, funding decisions, and the tradeoffs leaders make along the way.
Accounts receivable is one of the most common sources of cash flow pressure in growth-stage companies.
Revenue can look strong on paper, but when collections don’t keep up, cash becomes constrained.
In this video, I break down how AR and collections actually work, where they start to break down, and how to fix them. I also cover how to think about bad debt strategically and what it means for your financials.
(00:00) Introduction
(00:54) The real problem behind cash flow issues
(01:46) Early warning signs of AR problems
(03:44) Collections escalation and use of agencies
(04:51) Systems between sales, billing, and accounting
(06:02) Core metrics that matter (DSO, aging, AR vs revenue)
(08:14) Thinking about bad debt strategically
(10:36) How to improve your collections process

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