In this episode of If You Know You Know, we sit down with Daniel Lo Manto, the man behind BOSSA and one of Montreal’s sandwich kings, to talk about what it really takes to build a restaurant brand from the ground up and grow it to five locations. Daniel gets into the side of the restaurant business customers rarely see: his biggest business mistake, why eating out has become so expensive, dealing with difficult customers, fake Google reviews, and the realities of growing without losing what made BOSSA special in the first place. Of course, we talk food too. Daniel breaks down what actually makes the perfect sandwich, shares one of his favourite Montreal hidden gems, and tells us which Montreal spot is currently inspiring him. From sandwiches and scaling to mistakes, money, customers and Montreal’s food scene, this episode goes way beyond what’s between two slices of bread. Watch the full episode of If You Know You Know now.