Back for More

Back for More
Podcast Description
You worked hard to earn that first sale—but the real magic happens when your customers come back for more.
In Back for More, we’re breaking down the art and science of customer lifetime value. What drives it? How do you measure it? And what are today’s top brands doing differently to turn one-time buyers into lifelong loyalists?
Whether you're deep in the data or just starting to build your post-purchase journey, you're in the right place—because retention is more than a metric. It’s your growth lever.
Visit cinch.io to learn more.
Podcast Insights
Content Themes
The podcast centers around customer lifetime value, exploring themes such as retention strategies, data-driven decision-making, and case studies of successful brands. Specific episodes include a deep dive into Oilstop’s impactful win-back campaign that increased midweek traffic by 28%, and conversations about leveraging automation and personalized communication to enhance customer loyalty.

You worked hard to earn that first sale—but the real magic happens when your customers come back for more.
In Back for More, we’re breaking down the art and science of customer lifetime value. What drives it? How do you measure it? And what are today’s top brands doing differently to turn one-time buyers into lifelong loyalists?
Whether you’re deep in the data or just starting to build your post-purchase journey, you’re in the right place—because retention is more than a metric. It’s your growth lever.
Visit cinch.io to learn more.
What if a small tweak could transform your customer retention game?
In the premiere episode of Back for More, Amy LaVange and JP Scoville reveal how Oilstop, a quick lube and car wash brand, boosted midweek traffic by 28% in just 24 hours. With creative segmentation, smart automation, and Cinch’s powerful tools, they turned data into action and drove meaningful results without disrupting their weekend business.
From personalized email strategies to an oil change calculator that builds trust, this episode unpacks every detail behind Oilstop’s success. Learn how to engage your existing customers, clean up your data, and create campaigns that deliver real-time impact.
🎧 Tune in now to discover actionable strategies and start transforming your customer retention efforts today!

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