AI Diatribe
AI Diatribe
Podcast Description
Breaking down AI—one rant at a time! Real talk on AI’s biggest breakthroughs, boldest claims, and real-world impact. AI Diatribe delivers sharp insights that cut through the noise. Follow for bold takes, fresh perspectives, and the occasional AI rant.
Podcast Insights
Content Themes
The show focuses on a variety of AI-related topics, including cybersecurity, real-world AI adoption in businesses, agentic AI in customer experience, decision-making through Game Theory, and the future of AI in meetings. For example, Episode 6 discusses how AI is revolutionizing cybersecurity and includes insights on AI-driven threats and defenses.
Breaking down AI—one rant at a time! Real talk on AI’s biggest breakthroughs, boldest claims, and real-world impact. AI Diatribe delivers sharp insights that cut through the noise. Follow for bold takes, fresh perspectives, and the occasional AI rant.
Everyone says they’re using AI for customer experience – but most of it still feels broken. In this episode AI Diatribe Host Jason Lowe, Joe Dean of ServiceNow, and Matt Konwiser of IBM dig into why AI-driven CX fails so often, why the problem usually isn’t the technology, and how agentic systems are changing enterprise workflows behind the scenes.
From ServiceNow workflows to guardrails, hallucinations, hyper-personalization, and human-in-the-loop tradeoffs, this conversation separates real value from AI theater – with a detour into Star Wars vs. Star Trek to frame where this all might be headed.
#AIDiatribe #CustomerExperience #AIinCX #EnterpriseAI #AgenticAI
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