Today, in the Shift Happens Podcast we talk to Elizabeth Osborne, COO and CIO at Great Lakes Credit Union. Her strategic insights, data-driven decision-making, and process improvement expertise are instrumental to drive innovation. Recognized by American Banker as one of the Most Powerful Women in Credit Unions in both 2023 and 2024, she leads transformation with purpose and impact. In this episode, she shares how she navigates change and shapes the future of financial services. 

Hoje, no Shift Happens Podcast, conversamos com Elizabeth Osborne, COO e CIO da Great Lakes Credit Union. Sua visão estratégica, tomada de decisão orientada por dados e expertise em melhoria de processos são fundamentais para impulsionar a inovação. Reconhecida pela American Banker como uma das Mulheres Mais Poderosas em Cooperativas de Crédito em 2023 e 2024, Elizabeth lidera transformações com propósito e impacto. Neste episódio, ela compartilha como navega mudanças e molda o futuro dos serviços financeiros.

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Connect with Kamila Adamatti on LinkedIn: https://www.linkedin.com/in/kamila-adamatti/
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Shift Happens, presented by Kamila Adamatti, is a global leadership podcast that explores how transformative leaders drive meaningful change in complex, fast-moving environments. With episodes in both English and Portuguese (subtitled in both languages), the show delivers practical insights on communication, resilience, team development, strategic decision-making, and personal growth. Whether you’re leading a business, managing change, or navigating your own leadership journey, Shift Happens provides the tools, inspiration, and perspectives to help you lead with intention and impact.