AI in Social Care
AI in Social Care
Podcast Description
Find practical ways to implement AI and be more effective in your care organisation. Plus, get updates and insights you need to keep up with this rapidly-changing field.
In each episode, I speak with people building new AI tools, or those implementing them successfully. That could be software developers, founders, care leaders, or people on the ground who’ve embraced AI.
We’ll dig into:
-Where AI is delivering real efficiencies and value
-The practical side of adopting new tech in a care environment
-The ethical, operational, and human considerations
-How AI intersects with marketing, business development, and organisational systems
Podcast Insights
Content Themes
Explores topics related to AI in social care, including efficiency improvements, ethical considerations, and real-world implementation, with episodes covering subjects like AI's role in CQC inspections and time-saving AI tools for care teams

Explore tools, trends, and expert insights for care home operators and innovators.
In each episode, I speak with people building new AI tools, or those implementing them successfully. That could be software developers, founders, care leaders, or people on the ground who’ve embraced AI.
We explore how AI can be ethically and effectively applied in care settings and dig into:
-Where AI is delivering real efficiencies and value
-The practical side of adopting new tech in a care environment
-The ethical, operational, and human considerations
-How AI intersects with marketing, business development, and organisational systems
Most care providers sit on years of outcomes data they never really use. Ellis Jenkins got tired of waiting for someone to build the platform his organisation needed, so he went to a university and had them build it with him.
Ellis is owner and CEO of Expanding Horizons, a South Wales provider of supported living and residential care for adults with mental health needs, learning disabilities and complex needs. In this episode we get into how a 20-year-old Excel spreadsheet became a custom AI outcomes platform, and the practical decisions behind it.
Chapters
00:54 Why Tools Fell Short
03:09 Excel Framework Explained
04:43 Finding Smart Partnership
06:18 Funding and Team Buy In
08:52 Building With Universities
11:54 Service Scale and Context
12:55 From Reactive to Proactive
18:56 Assessments Dictation Feature
19:55 Privacy Security and Governance
22:46 Consent and Family Transparency
26:24 Trial Hopes and Change Management
31:35 Advice and Sharing the IP
33:56 Wrap Up and Contact Links
Links
– Expanding Horizons: https://www.expanding-horizons.co.uk
– Ellis on LinkedIn: https://www.linkedin.com/in/ellis-jenkins-651770155
– David on LinkedIn: https://www.linkedin.com/in/david-mance
About
David Mance is an independent AI trainer and adviser for UK social care, and founder of AIinSocialCare.com If you’re working out how to bring AI in safely – governance, staff training, choosing the right tools – get in touch at aiinsocialcare.com.
#aiinsocialcare #socialcare #supportedliving #caresector #artificialintelligence
—
## Pull quotes (Ellis)
“We sit on a goldmine of data that tells us a huge story.”
“Nothing will get published or approved without somebody saying, yes, I’m happy with that, and putting our name to it.”
“If somebody doesn’t want to use this software in regards to their care, that’s not a problem. I respect that.”
“I fell into social care. But it’s one of those things that when it’s got you, it doesn’t let you go.”

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.