AI in Social Care

AI in Social Care
Podcast Description
Find practical ways to implement AI and be more effective in your care organisation. Plus, get updates and insights you need to keep up with this rapidly-changing field.
In each episode, I speak with people building new AI tools, or those implementing them successfully. That could be software developers, founders, care leaders, or people on the ground who’ve embraced AI.
We’ll dig into:
-Where AI is delivering real efficiencies and value
-The practical side of adopting new tech in a care environment
-The ethical, operational, and human considerations
-How AI intersects with marketing, business development, and organisational systems
Podcast Insights
Content Themes
Explores topics related to AI in social care, including efficiency improvements, ethical considerations, and real-world implementation, with episodes covering subjects like AI's role in CQC inspections and time-saving AI tools for care teams

Find practical ways to implement AI and be more effective in your care organisation. Plus, get updates and insights you need to keep up with this rapidly-changing field.
In each episode, I speak with people building new AI tools, or those implementing them successfully. That could be software developers, founders, care leaders, or people on the ground who’ve embraced AI.
We’ll dig into:
-Where AI is delivering real efficiencies and value
-The practical side of adopting new tech in a care environment
-The ethical, operational, and human considerations
-How AI intersects with marketing, business development, and organisational systems
Will you need AI to get “Good” in your next CQC inspection?
AI could soon play a critical role in how care providers are assessed.
In this episode of AI in Social Care, David Mance speaks with Charles Cross, Director of Ashley Care and co-founder of Emma AI – a platform built to help care organisations deliver safer, more person-centred services using frontier technology.
We explore whether the Care Quality Commission is already rewarding AI-led innovation under the new Single Assessment Framework… and whether providers who don’t adopt intelligent systems will be left behind.
We unpack how AI can:
– Flag emerging risks in real-time
– Support with audits, compliance, and governance
– Translate voice notes into full, verifiable care plans
– Break down data silos between councils, the NHS, and care providers
– Improve outcomes – not just for the service user, but for the workforce too
This isn’t about robots or replacing humans. It’s about enabling frontline teams to focus on what matters most: delivering exceptional, ethical care.
Do you think AI should become part of your next CQC audit – or is that going too far?
#aiinsocialcare #cqcinspection #careinnovation #socialcaretech #ukcaresector

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